Problem Identifications and Solutioning Techniques (Level 2)
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Problem Identifications and Solutioning Techniques
(Level 2)
Course Overview
Problem identification process helps organisation reduce productivity lose and enhances workforce’s employability. This course provides employees with the right mindset and skillsets to play an active role in problem solving through the identifications of problems to be able to frame the approach of problem solving and help generate solutions that meet the solution criteria that is set out.
Course Title
Problem Identifications and Solutioning Techniques (Level 2)
Problem Identifications and Solutioning Techniques (Level 2)
Course Outline
Identify Sources and Impact of Problems on Job Responsibilities
- Definition of terms
- The problem-solving process
- Symptoms and sources of problems
- Define the problem
- What is root cause analysis?
- How to identify impact of a problem on one’s job responsibilities and other parties involved
Frame the Problem _Solving Approaching
- Modes Of Communication During Problem-Solving
- Corrective Actions
- Reflective Mechanisms
Generate & Evaluate Ideas
- Generate Alternative Solutions
- Three Modes of Thinking, Brainstorming
- Evaluating and Selecting Solutions
- Areas Of Impact From Implementation Of An Action Plan
Certification: Statement of Attainment
Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).
Course Feature
Course Feature
Course Provider: Organizational Development Concepts Pte. Ltd.
UEN: 201026450Z
Course Reference Number: TGS-2021004397
Mode Of Training: Online Sessions
Funding Validity Period: 26 Apr 2021 – 25 Apr 2025
Problem Identifications and Solutioning Techniques (Level 2)
| FULL COURSE FEE | $410.40 |
|---|---|
| Singaporean 40 yrs and above | $144.40 |
| Singaporean 21-39 yrs / PR | $220.40 |
| Duration | 2 days (16 hours) |
Available in: English
