Sales Training: I Am Salesman

Course Content

Psychology of Sales

Learn to put yourselves in customer’s headspace and craft a sales speech and rebuttal for every scenario.

Techniques of Growing Sales

for new and existing customer base with types of initiatives (e.g. marketing activities, promotions, social media campaigns, advertising campaigns).

Role Playing and Card Games

Reinforce theories learnt through hands-on practice with role plaing and card games designed just for this class.

Sales Funnel Management

Focus on each stage of the sales process and create a manageable funnel process, adjusting and scaling as you learn and grow.

Learn the PSC Model

Probe

• Explore and find out what needs the buyer may have.
• Ask the right questions.

Support

• Acknowledge buyer’s need.
• Introduce appropriate benefit.
• Be conscious of Buying Signal.

Close

• Recap the benefits.
• Formulate a plan to commit the customer.

With techniques to sell to skeptical, indifferent buyers and deal with various types of objection.

Certification

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).