Office Management Skills for Admin Professionals
 | 1 Day Course |
 | SkillsFuture Credit Eligible |
| PSEA , UTAP Eligible |
- Course Introduction
- Course Outline
- Requirements
- FAQs
Course Overview
Office Management Skills for Admin Professionals
This course equips administrative professionals with essential skills to effectively engage and manage workplace stakeholders. Participants will learn to interpret stakeholder roles, analyse their impact on organisational functions, and apply practical communication techniques to assess needs and respond to queries professionally. Through a combination of structured instruction and applied practice, learners will also develop coordination strategies to align daily activities with stakeholder expectations. By the end of the course, participants will be better prepared to contribute proactively and confidently to stakeholder engagement and organisational success.
Who Should Attend
Admin Executives, Office Managers, Executive Assistants, HR Assistants/Coordinators, and anyone coordinating cross-functional office operations.
Examples of roles that should attend Office Management Skills for Admin Professionals)
Admin Executive
Office Manager
Executive Assistant (EA)
HR Assistants/Coordinators
Locations
Tampines Central, Toa Payoh central & Jurong East Central
Our course is conducted in a classroom setting, providing an interactive and engaging learning experience.
Tampines Central
300 Tampines Avenue 5, NTUC Income Tampines Junction #07-05, Singapore 529653 (Opposite Our Tampines Hub)
Toa Payoh Central
Blk 190 Toa Payoh Lorong 6, #02-514 Singapore 310190 (Above KFC)
Jurong East Central
2 Venture Drive, Vision Exchange, #07-23 Singapore 608526
Languages
English Language.
View the Courses by Associates Consulting Pte Ltd here.
About The Course Provider
ASSOCIATES, established in 2000, we provide management system consulting and training services to over 1,200 companies in Singapore and the region, including Malaysia and Indonesia.
Backed by a strong network of technical experts, we deliver objective third-party insights to help improve business processes and operations. Our expertise covers Quality, Environmental, and Occupational Health & Safety systems, aligned with ISO 9001, ISO 14001, and OHSAS 18001 standards.
Course Details
Course Details
Course Reference Number:
TGS-2025060579
Course Duration:
1 Day (8 Hours)
Course Provider:
ASSOCIATES CONSULTING PTE. LTD. (UEN: 200006697N) [SSG-approved vendor]
Price:
Full Course (Non-Singaporeans and Singaporeans/PRs Below 21): $392.40
Singaporean 40 yrs and above (after subsidy): $140.40
Singaporean 21-39 yrs/PR (after subsidy): $212.40
Certification:
Statement of Attainment (SOA)
Venue(s):
Toa Payoh Central, Jurong East Central, Tampines Central
Language:
English
Course Outline
Office Management Skills for Admin Professionals
By the end of the lesson, the learners will be able to:
- LO1: Explain the roles different stakeholders play in the context of administrative and human resource work
- LO2: Describe the functions and impact of key stakeholders on the organisation and HR/administrative functions
- LO3: Apply communication techniques to assess stakeholder needs and interests
- LO4: Respond effectively to stakeholder queries with clarity and professionalism
- LO5: Coordinate daily activities with stakeholders to support operational flow
Mode of Assessment
- Written Assessment
- Case Study Assessment
Certification
Participants who are assessed as Competent will receive a Statement of Attainment (SOA) issued by SkillsFuture Singapore (SSG).
Pre-requisites
- 1 year of working experience in any sector; and
- Workplace Literacy and Numeracy (WPLN) 4 or equivalent
*Learners without the right WPLN or equivalent qualifications can be accepted if they have at least 3 years of relevant working experience in HR or HR-related roles, subject to the MR’s approval.
Attire
- Comfortable and practical clothing suitable for a workshop environment.
- Closed-toe shoes are mandatory for safety reasons.
Duration
- 1 Day course (7.5 Hours)
Price
| Individual Sponsored (After Subsidy) | SME Company Sponsored (After Subsidy) | |
| Full Course Fee | $392.40 (Foreigners and those not eligible for subsidies) | $392.40 (Foreigners and those not eligible for subsidies) |
| For Singaporeans Aged 39 and Below | $212.40 | $212.40 |
| For Singaporeans Aged 40 and Above | $140.40 | $140.40 |
Eligible Singapore Citizens can use their SkillsFuture Credits to offset course fee payable after funding. NTUC members can enjoy up to 50% funding (capped at $250 per year) under the Union Training Assistance Programme (UTAP) as this course is eligible for UTAP.
Companies can benefit from Absentee Payroll (AP) funding at $4.50 per hour, capped at $100,000 per enterprise per calendar year. AP funding will be computed based on the actual number of training hours attended by the trainee.
Frequently Asked Questions About WSQ Office Management Skills for Admin Professionals
What is the main role of an admin professional?
Office management skills help admin professionals organise tasks, manage schedules, and support daily operations, ensuring the office runs efficiently and professionally.
How does good communication improve office management?
Clear and professional communication helps prevent misunderstandings, improves teamwork, and ensures information is shared accurately and on time.
Why is time management a key skill for administrative professionals?
Time management allows admin professionals to prioritise tasks, handle multiple responsibilities, and meet deadlines without unnecessary stress.
What are the course funding available?
Funding Eligibility Criteria
Individual and Corporate Sponsored
– Singapore citizens or Singapore permanent residents
– From October 1, 2023, attendance for all courses sponsored by SkillsFuture Singapore (SSG) must be conducted through the Singpass app. This applies to both in-person and concurrent online learning courses.
– Students must achieve at least 75% attendance.
– Students must pass all required tests/assessments and achieve 100% skill level.
– We reserve the right to reclaim the sponsorship amount if a student fails to meet the eligibility criteria.
Funding types
Individual Sponsored
SkillsFuture:
Eligible Singapore citizens can use the SkillsFuture Training Grant to offset course fees (the remaining amount after the grant).
Trainers Training Assistance Scheme (UTAP):
This course is eligible for the Traders Training Assistance Scheme (UTAP).
NTUC members can receive up to 50% assistance (up to a maximum of S$250 per year).
Company Sponsored Students
Absentee Payroll (AP) Funding:
S$4.50 per hour, capped at S$100,000 per company per year.
AP allowance will be calculated based on the actual number of training hours attended by the student.
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| FULL COURSE FEE (Non Singaporeans and Singaporeans/PRs Below 21) | $392.40 |
|---|---|
| SINGAPOREAN 40 YRS AND ABOVE (AFTER SUBSIDY) | $140.40 |
| SINGAPOREAN 21-39 YRS/PR (AFTER SUBSIDY) | $212.40 |
| Duration | 1 Day (8 hours) |
Available in: English, Chinese
Trainees’ Ratings
Training Quality and Outcomes Measurement (TRAQOM) ratings are provided by trainees who have completed SSG-funded courses. These ratings reflect trainees’ overall learning experience and their likelihood of recommending the course to others.
The following schedules are for English classes. For other languages schedule, please use Free Enquiry button.
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