Singapore is known for its vibrant food scene and diverse culinary offerings. However, recent food poisoning incidents highlight significant lapses in food safety practices across various establishments.
These unfortunate events underscore the critical importance of food hygiene training and certification for all food handlers to prevent foodborne illnesses and maintain public trust. And this begins with proper training.
Recent Food Poisoning Incidents in Singapore
Why is food hygiene and safety important? In recent years, more cases of mass food poisoning have been reported. These cases not only cause harm to consumers but also result in severe penalties and reputational damage for the businesses involved.
1. ByteDance Office Incident in July 2024
Over 130 individuals were affected by food poisoning after consuming food from a catered meal. This incident, linked to a significant lapse in food safety, led to a public health investigation by the Singapore Food Agency (SFA) and underscored the vital importance of stringent food hygiene training and controls for caterers.
2. Elsie’s Kitchen Catering in November 2023
A total of 166 individuals reported food poisoning symptoms after consuming meals from this catering service. The SFA suspended the company’s license and conducted a thorough investigation, highlighting the severe consequences that can arise from inadequate food handling and preparation practices in the catering business.
3. Continental Delight Catering in November 2023
This incident affected 107 people, prompting the SFA to take immediate enforcement action against the catering company. Investigations revealed significant hygiene lapses and poor food preparation practices. The case highlights the importance of continuous vigilance and robust training to prevent such serious public health incidents.
4. The Blackbird SG in December 2023
This incident affected 40 people, prompting the SFA to take immediate enforcement action against the catering company. Investigations revealed significant hygiene lapses and poor food preparation practices. This case serves as a reminder of the continuous need for vigilance and proper training to prevent such public health incidents.
Top 5 Most Commonly Reported Food Hygiene Complaints
Here are common complaints lodged by individuals to SFA when it comes to food hygiene issues in Singapore:
1. Improper Temperature Control of Food
Failure to maintain food at safe temperatures allows bacteria to multiply rapidly, leading to food spoilage and an increased risk of foodborne illnesses. Hence, proper temperature control during storage, preparation, and serving is crucial to inhibit bacterial growth and ensure the safety and quality of food for consumers.
2. Presence of Pests in Establishments
Pests like cockroaches, rodents, and flies can carry and spread harmful pathogens onto food, utensils, and surfaces. Their presence indicates poor sanitation and poses a serious health risk. Therefore, effective pest management and rigorous cleaning are vital for preventing contamination and maintaining a safe and hygienic environment.
3. Cross-Contamination
This occurs when harmful bacteria are transferred from one food item to another, typically from raw food to ready-to-eat food. This can happen through unclean hands, utensils, or cutting boards. Strict separation of raw and cooked foods, along with proper sanitisation of all equipment, is essential to prevent this.
4. Inadequate Handwashing
Handwashing is a critical step in food safety practices to prevent the spread of germs. Inadequate or infrequent handwashing by food handlers can easily transfer bacteria from their hands to food, surfaces, and equipment. This can then lead to cross-contamination and potentially cause foodborne illnesses in consumers.
5. Use of Expired Ingredients
Using expired ingredients compromises food safety and quality, as they may have lost their nutritional value, flavour, or become contaminated with bacteria. Hence, adhering to proper stock rotation and checking expiry dates is fundamental to ensuring that only fresh, safe ingredients are used in food preparation.

Why Food Hygiene Courses Are Essential for All Food Handlers
In this industry, food hygiene courses help to reinforce good hygiene practices and:
1. Ensure Compliance With Singapore Food Agency (SFA) Regulations
In Singapore, it is compulsory for all food handlers to have a food hygiene certificate by completing the Workforce Skills Qualification (WSQ) Food Safety Course (FSC) Level 1.
This is a mandatory course for all food handlers, including chefs, cooks, kitchen helpers, and anyone involved in preparing and handling food in both retail and non-retail food businesses licensed by the SFA. The certification is valid for five years, after which a food safety refresher course is required.
2. Reduce Foodborne Illnesses
Completing a food hygiene course provides food handlers with the knowledge and skills to implement effective food safety practices. This proactive approach helps to prevent the risk of foodborne illnesses by addressing common pitfalls like improper temperature control and cross-contamination before they become a problem.
3. Enhance Public Confidence
Certification from a reputable food hygiene course demonstrates a commitment to public health and safety. This builds trust with customers, reassuring them that the food they consume is prepared with the highest standards of cleanliness and care. It can, therefore, enhance a brand’s reputation and customer loyalty.
Basic Food Hygiene Course at Coursemology: What It Covers
Our Food Safety Course Level 1 is an entry-level hygiene course for food safety. It is a prerequisite for all food handlers, such as chefs, cooks, kitchen helpers, bartenders, mixologists, and those working in food manufacturing companies. The course will cover the essential good hygiene practices for the food industry:
1. Personal Hygiene and Health
Maintaining good personal hygiene and health to prevent food contamination.
2. Food Handling and Storage Practices
Applying proper food handling and storage techniques to ensure food safety.
3. Cleaning and Sanitising Procedures
Executing effective cleaning and sanitising procedures for food preparation areas and equipment.
4. Temperature Control and Pest Management
Practising proper temperature control and pest management to safeguard food quality.
How Much Does It Cost to Get a Food Hygiene Certificate?
Food Safety Course Level 1 costs:
- Full course fee (Non-Singaporeans and Singaporeans/PRs Below 21): $163.50
- Singaporean 40 years and above: $58.50
- Singaporeans 21-39 years and PRs aged 21 and above: $88.50
Upon successful completion of all assessments, you will receive a Statement of Attainment (SOA) issued by SkillsFuture Singapore (SSG). This certification validates your ability to practice safe food handling and hygiene in accordance with national standards.
Complete Your Food Hygiene Training with Coursemology
Recent food poisoning incidents in Singapore highlight the need for all food handlers to understand why hygiene is important in the food industry. Investing in good hygiene practices and obtaining the mandatory food hygiene certificate is crucial for both public health and business reputation.
Our Food Safety Course Level 1 is the perfect starting point to acquire the essential skills and certification needed for a safe kitchen environment — sign up today.