One Step Back, Two Steps Forward – Level 4
2 Days Course |
SkillsFuture Credit |
PSEA Eligible |
Course Overview
One Step Back, Two Steps Forward – Level 4
This 16-hour Level 4 course aims to enhance managers’ personal effectiveness in leadership and communication, enabling them to better influence their teams, improve cohesion, and achieve organisational goals by understanding the dynamics within the organisation and its stakeholders.
Course Title
One Step Back, Two Steps Forward – Level 4
Course Objectives
On completion of the course, learners will be able to:
- Develop strategies to increase personal effectiveness in engaging stakeholders
- Make effective decisions to develop implementation plans in support of organisational goals and objectives
- Apply strategies to influence team leaders towards supporting the organisation’s strategic priorities
One Step Back, Two Steps Forward – Level 4
Course Content
Looking Back
- Types of stakeholders and their interests
- Different types of leadership styles that suit different situations
- The art of delegation to your team lead
- Barriers to communication in your team
- Techniques to improve collaboration with others in your team
Looking Ahead
- Types of organization communication & protocols in your organization
- Hierarchy of organizational plans and its priorities
- Methods of gathering and evaluating feedback to make sense
- Decision making models and methods to achieve business goals
Remaining Steady
- The power of influence as a leader
- Legal considerations relating to corporate governance
- Ethics to abide with in corporate governance
- Modelling organization’s ethics and values in your behaviours as a leader
Who Should Attend This Course
New Managers, Middle Managers and Team leaders from any industrial sectors or businesses
Entry Requirement
- Learners to have minimum GCE ‘O’ level or ITE certificate education
- Learner should have at least 1 year’s working experience in any industry
- Learners must be able to read, write, speak and listen to English at secondary school level
Course Feature
Course Feature
Course Provider: James Cook Institute Pte. Ltd.
UEN: 198802365N
Course Reference Number: TGS-2022015536
Mode Of Training: Classroom
Funding Validity Period: 05 Sep 2022 – 04 Sep 2026