One Step Back, Two Steps Forward – Level 4

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SkillsFuture Credit
PSEA Eligible
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Course Overview

One Step Back, Two Steps Forward – Level 4

This 16-hour Level 4 course aims to enhance managers’ personal effectiveness in leadership and communication, enabling them to better influence their teams, improve cohesion, and achieve organisational goals by understanding the dynamics within the organisation and its stakeholders.

Course Title

One Step Back, Two Steps Forward – Level 4

Course Objectives

On completion of the course, learners will be able to:

  • Develop strategies to increase personal effectiveness in engaging stakeholders
  • Make effective decisions to develop implementation plans in support of organisational goals and objectives
  • Apply strategies to influence team leaders towards supporting the organisation’s strategic priorities

One Step Back, Two Steps Forward – Level 4

Course Content

Looking Back
  • Types of stakeholders and their interests
  • Different types of leadership styles that suit different situations
  • The art of delegation to your team lead
  • Barriers to communication in your team
  • Techniques to improve collaboration with others in your team
Looking Ahead
  • Types of organization communication & protocols in your organization
  • Hierarchy of organizational plans and its priorities
  • Methods of gathering and evaluating feedback to make sense
  • Decision making models and methods to achieve business goals
Remaining Steady
  • The power of influence as a leader
  • Legal considerations relating to corporate governance
  • Ethics to abide with in corporate governance
  • Modelling organization’s ethics and values in your behaviours as a leader

Who Should Attend This Course

New Managers, Middle Managers and Team leaders from any industrial sectors or businesses

Entry Requirement

  • Learners to have minimum GCE ‘O’ level or ITE certificate education
  • Learner should have at least 1 year’s working experience in any industry
  • Learners must be able to read, write, speak and listen to English at secondary school level
Course Feature

Course Feature

Course Provider: James Cook Institute Pte. Ltd.
UEN: 198802365N
Course Reference Number: TGS-2022015536
Mode Of Training: Classroom
Funding Validity Period: 05 Sep 2022 – 04 Sep 2026

FULL COURSE FEE
(Non Singaporeans and
Singaporeans Below 21)
$654.00
SINGAPOREAN 40 YRS AND ABOVE
(AFTER SUBSIDY)
$354.00
SINAGPOREAN 21-39 YRS/PR
(AFTER SUBSIDY)
$234.00
Duration2 Days
*Can be paid via SkillsFuture, Bank Transfer, PayNow, Post Secondary Education Account

Available in: English

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