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Customer Service Excellence (WSQ)

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    Customer Service Courses Singapore

    WSQ Service Excellence are customer service courses in Singapore, designed to inculcate appropriate mindsets, hone practical skills and teach suggested work practices to ensure customer service excellence.

    Part of the Soft Skills Training Courses list, these customer service training will cover methodologies on how employees can deliver excellent customer service experience, and impart simple yet effective communication skills to build a customer relations that will increase customer satisfaction.

    This list covers Service Excellence Level 4 and Service Excellence Level 5 courses. These customer service short courses can amount to a WSQ Diploma in Service Leadership

    Customer Service Excellence (WSQ) Courses

    FREE ENQUIRY

    Enquiry for Customer Service Excellence (WSQ)

    NOTE: For registration of more than 10 students, please send us a corporate training enquiry instead.

    WSQ Provide Go-the-Extra-Mile ServiceRead More

    WSQ Provide Go-the-Extra-Mile Service

    Course training in identifying, understanding, meeting & exceeding customer expectations and needs, improving customer experience & customer satisfaction.
    Customer Service Excellence (WSQ)
    WSQ Project a Positive and Professional ImageRead More

    WSQ Project a Positive and Professional Image

    Personal grooming course to present & maintain a positive image. 1 day personal grooming workshop training grooming & professional communication skills.
    Customer Service Excellence (WSQ)
    Champion Service InnovationRead More

    Champion Service Innovation

    Champion Service Innovation covers championing a service innovation culture within the organisation by executing a service innovation strategy.
    Customer Service Excellence (WSQ)
    Drive Customer Loyalty for Service ExcellenceRead More

    Drive Customer Loyalty for Service Excellence

    Drive Customer Loyalty for Service Excellence covers development of customer loyalty strategies & recommending service operations plans changes that may impact customer loyalty.
    Customer Service Excellence (WSQ)
    Drive Service Quality and Customer SatisfactionRead More

    Drive Service Quality and Customer Satisfaction

    Drive Service Quality & Customer Satisfaction course involves the identification of relevant benchmark criteria/KPIs to manage customer service excellence.
    Customer Service Excellence (WSQ)
    Innovate the Customer ExperienceRead More

    Innovate the Customer Experience

    Innovate the Customer Experience training covers methods to design, innovate and translate the desired customer experience into a service operations plan.
    Customer Service Excellence (WSQ)
    Lead with Service VisionRead More

    Lead with Service Vision

    Lead with Service Vision covers leading a team to deliver service excellence that is in line with the organisation’s customer-focused strategy.
    Customer Service Excellence (WSQ)
    Manage Partnerships for Service ExcellenceRead More

    Manage Partnerships for Service Excellence

    Manage Partnerships for Service Excellence covers assessing effectiveness of service partnerships and strengthening relationships with service partners.
    Customer Service Excellence (WSQ)
    Develop Service Recovery FrameworkRead More

    Develop Service Recovery Framework

    Develop Service Recovery Framework covers ascertaining service delivery gaps, developing service recovery framework, cascading service recovery procedures to staff and evaluating the impact of the strategies.
    Customer Service Excellence (WSQ)
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    Course Packages

    WSQ Diploma in Tourism – Spa Services WSQ Diploma in Tourism – Spa Services
    Service Crew Training Service Crew Training
    WSQ Diploma in Service Leadership WSQ Diploma in Service Leadership

    Coursemology

    Coursemology is an online supermarket for short courses in Singapore, providing information and delivery of SkillsFuture and WSQ courses in Singapore to corporates and individuals. We list course and training providers in Singapore, accelerating your progress in skills upgrading and skills acquisition.

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