WSQ Achieve Service Vision

Course Overview

This unit covers knowledge and application skills in demonstrating the organisation’s service vision, and recognising the role that one plays in contributing to the service vision.

Course Title

WSQ Achieve Service Vision

Course Objectives

At the end of the training, the learner should be able to:

• Recognise the role one plays in contributing to the organisation’s vision, mission and values.
• Demonstrate service delivery in accordance with the organisation’s vision, mission and values.
• Monitor own performance to ensure consistency with the organisation’s vision, mission and values.