People Development: Dare To Care – Level 4

Course Content

Know Your Team’s Capability

• Roles and responsibilities of a department manager
• Methods and tools to identify skills requirement of your team
• Relevant and professional codes of practices pertaining to your industry
• Impact of organisational strategies and business plans on team’s competency and requirements

Enhance Team Leader’s Performance

• Line manager roles and accountabilities for implementing talent management processes
• Models, methods and tools for identifying, assessing and managing talent
• Develop facilitation skills to lead and develop team plans and business strategies
• Capability development approaches for team leaders to identify areas for improvement

Coach and Mentor Team Leaders

• Types of Coaching models and definition of coaching
• Types of Mentoring models and definition of mentoring
• Recognise and manage the emotional states of your coachee/mentee when interacting with them.
• Evaluate and assess effectiveness of coaching and mentoring

Entry Requirement

• Learners must be able to read, write, speak and listen to English at secondary school
• Learners to have minimum GCE ‘O’ level or ITE certificate education
• Learner should have at least 1 year’s working experience in any industry