Personal Effectiveness – Build Me Up Level 3

Course Overview

Personal Effectiveness – Build Me Up Level 3

This course is designed for learners to communicate effectively in accordance with organisational protocols relating to communication and professional competence. When confronted with decision-making, learners will be able to apply decision-making models to develop, assess and select appropriate decisions. While working in a Team, learners need to realise that everyone wishes to be successful, and the team’s goals are as important as individual’s goals. Learners need to apply strategies to enhance collaboration with team leaders, and tap relevant resources to identify emerging areas for their own professional development and their team members’ development.

Course Title

Personal Effectiveness – Build Me Up Level 3

Course Objectives

On completion of the course, learners will be able to:

• Apply effective communication styles with verbal and non-verbal cues to articulate ideas, concepts and processes in the workplace in accordance with organisational policies, processes and procedures.
• Take actions to seek comments and feedback to ensure effective communications with team members.
• Address communication barriers to enhance collaboration and effectiveness in decision-making in accordance with organisational policies, processes and procedures.
• Communicate established organisational strategies and procedures to team members in decision-making processes.
• Work with teams to justify selection of team-based decisions with appropriate considerations for success and risk factors to meet team and organisational objectives.
• Articulate implications and impact of decision-making processes team members and the organisation.
• Adopt simple statistical tools to analyse information in decision-making process.
• Comply with legal and ethical considerations in managing team communication, professional competence of team members and decision-making processes.
• Maintain regular engagement with team members and supervisor to identify new and emerging areas of professional practice in accordance with organisational policies, processes and procedures.