Generative AI Solutions Course for Workflow Efficiency
 | 2 Days Course |
 | SkillsFuture Credit Eligible |
| PSEA Eligible |
- Course Introduction
- Course Outline
- Requirements
- FAQs
Course Overview
Improving Work Processes with Generative AI Technologies
Enhancing Workflow Efficiency with Generative AI Solutions empowers professionals to use Generative AI tools to improve daily work efficiency and business processes.
This course equips non‑IT professionals, managers, and executives with practical skills to identify workflow challenges, apply Generative AI tools for writing, research, data analysis, and productivity improvement, and develop proposals to support AI adoption within organisations.
Learners will gain a structured approach to evaluating AI opportunities and integrating suitable solutions to streamline operations and enhance workplace productivity.
Who Should Attend
This course is ideal for:
- Business managers and team leaders
- Operations and process improvement professionals
- Executives and decision‑makers
- Project managers
- IT and digital transformation team members
- Entrepreneurs and startup founders
Locations
Tampines Central, Toa Payoh central & Jurong East Central
Our course is conducted in a classroom setting, providing an interactive and engaging learning experience.
Tampines Central
300 Tampines Avenue 5, NTUC Income Tampines Junction #07-05, Singapore 529653 (Opposite Our Tampines Hub)
Toa Payoh Central
Blk 190 Toa Payoh Lorong 6, #02-514 Singapore 310190 (Above KFC)
Jurong East Central
2 Venture Drive, Vision Exchange, #07-23 Singapore 608526
Languages
English Language.
View the Generative AI course here.
About The Course Provider
CANTLEY LIFECARE PTE. LTD started over 10 year ago with a passion for e-commerce and digital marketing. As we grew, many business owners and companies reached out to us for help in training their teams. From e-commerce and digital marketing to video production and more, we stepped up and built many teams for them.
What began as a small venture naturally evolved into a full-fledged training provider. Today we are proud to be accreditated by SkillsFuture Singapore, offering WSQ courses in e-commerce, drone flying, social media video production, AI productivity tools, and other exciting digital skills that help people grow and stay ahead.
Course Details
Course Feature
Course Feature
Course Provider: Cantley Lifecare Pte Ltd
UEN: 201703024G
Course Reference Number: TGS-2025055356
Mode Of Training: Classroom
Funding Validity Period:
Internal Course ID: 2426
Course Outline
Learning Unit 1: Workflow Analysis and Technological Gap Identification
- Identify workflow and system inefficiencies
- Distinguish process issues versus system or software issues
- Develop clear, actionable problem statements
Learning Unit 2: Monitoring Trends and Best Practices in Generative AI
- Understand key Generative AI trends relevant to business
- Identify reliable sources for AI technology updates
- Evaluate best practices in AI adoption
Learning Unit 3: Employing Generative AI Solutions
- Apply Generative AI tools to support productivity and efficiency
- Use AI for content creation, research, and analysis tasks
- Measure improvements in work outcomes and efficiency
Learning Unit 4: Driving Adoption of AI Solutions
- Build a business case for Generative AI adoption
- Identify relevant success metrics and considerations
- Develop structured proposals for management approval
Course Content
Workflow Analysis and Improvement
- Identify workflow, process, and system issues
- Define clear problem statements for improvement
Generative AI Trends and Best Practices
- Key Generative AI developments for business use
- Best practices and reliable sources for AI adoption
Applying Generative AI at Work
- Use AI tools to support productivity and work tasks
- Apply AI for content creation, research, and analysis
Driving Organisational Adoption
- Develop business cases for AI solutions
- Prepare structured proposals for management
Mode of Assessment
- Classroom-Based Training
- Duration: 2 Days (16 hours – including assessment)
Generative AI Tools Used
- ChatGPT (OpenAI)
- Gemini (Google)
- NotebookLM
- Leonardo.AI
Certification
You will receive a Statement of Attainment (SOA) from SkillsFuture Singapore upon successful completion of this module and its assessment
Visit this page for more Microsoft Office courses in Singapore.
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Pre-requisites
- Basic proficiency in using computers and common workplace digital tools
- Experience working in an organisational or business environment
- Interest in improving work processes and productivity using technology
Durations
- 2 Days (16 Hours)
Frequently Asked Questions About Improving Work Processes with Generative AI Technologies
Do I need to bring a laptop?
No, you do not need to bring a laptop. Training laptops will be provided for use during the course.
Learners who prefer to work on their own laptops are welcome to do so.
Do I need prior technical or AI knowledge to attend this course?
No prior technical or AI background is required. This course is designed for non‑IT professionals and focuses on practical, business‑relevant applications of Generative AI rather than technical development.
Will I learn how to use Generative AI tools in real work scenarios?
Yes. The course focuses on applying Generative AI tools to common workplace tasks such as writing, research, analysis, and productivity support, using real business and organisational contexts.
Is this course suitable for employer‑sponsored or SME‑funded training?
Yes. This course is suitable for employer‑sponsored training and is designed to align learning outcomes with organisational and business needs, subject to company eligibility and approval.
Will I learn how to propose Generative AI adoption within my organisation?
Yes. Learners will be guided on how to build a structured business case and develop proposals to support Generative AI adoption within their organisations.
What are the course funding available?
Funding Eligibility Criteria
Individual and Corporate Sponsored
– Singapore citizens or Singapore permanent residents
– From October 1, 2023, attendance for all courses sponsored by SkillsFuture Singapore (SSG) must be conducted through the Singpass app. This applies to both in-person and concurrent online learning courses.
– Students must achieve at least 75% attendance.
– Students must pass all required tests/assessments and achieve 100% skill level.
– We reserve the right to reclaim the sponsorship amount if a student fails to meet the eligibility criteria.
Funding types
Individual Sponsored
SkillsFuture:
Eligible Singapore citizens can use the SkillsFuture Training Grant to offset course fees (the remaining amount after the grant).
Company Sponsored Students
Absentee Payroll (AP) Funding:
S$4.50 per hour, capped at S$100,000 per company per year.
AP allowance will be calculated based on the actual number of training hours attended by the student.
| FULL COURSE FEE (Non Singaporeans and Singaporeans Below 21) | $1199.00 |
|---|---|
| SINGAPOREAN 40 YRS AND ABOVE (AFTER SUBSIDY) | $429.00 |
| SINGAPOREAN 21-39 YRS/PR (AFTER SUBSIDY) | $649.00 |
| Duration | 2 Days (16 hours) |
Available in: English
Trainees’ Ratings
Training Quality and Outcomes Measurement (TRAQOM) ratings are provided by trainees who have completed SSG-funded courses. These ratings reflect trainees’ overall learning experience and their likelihood of recommending the course to others.
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