Effective Work Skills for Self, Leadership, and Team Resilience

Course Overview

Effective Work Skills for Self, Leadership, and Team Resilience

Personal Effective Skills at Work for Self, Leadership, and Team Management with Resilience class that teach personal effective work skills and team resilience skills for the workplace.

Course Title

Personal Effective Skills at Work for Self, Leadership, and Team Management with Resilience

Training Synopsis

People who have a certain level of competency in personal effective skills are better at work because they are motivated, engaged, and organized, and deliver consistent performance, whether in task completion, customer servicing, and/or even in sales achievement. Studies have also shown that highly successful people share a pattern of foundational self-guiding and leadership behavior that allows them to demonstrate self-awareness, social intelligence, and resilience during their most challenging and complex situations in life or at work.

In this training program, learners will bring their personal and work effectively to the next level via the framework of I.T.E.M.S (Individual and Team Effectiveness Management Skills). They will also find out their level of resilience by utilizing an Adversity Quotient assessment to ascertain their ability to face situations, problems, and obstacles as an individual, a team manager, and/or a leader. Learners will also discover what their leadership type could be through a leadership elements’ analytical tool, and get to explore some new-era team-leading styles to communicate with, motivate and guide their teams to meet goals set.

Targeted at personnel working in any industry who are looking to enhance their Personal Effective Skills for Self, and personnel who are looking to upskill themselves in Personal Effectiveness while preparing to be/ have been promoted to the position of a Team Manager and even a Leader of a team/ department/ corporation, the training will include hands-on training elements of discussion, case studies, and project management to enhance learning.

This course is truly the art of personal effectiveness enhancement for self, team manager, and/or leader at the workplace for optimal personal and corporate success in task completion, customer servicing, and/or even in sales enhancement.

Course Objectives:

At the end of the training, participants will be able to:

• Develop a Personal Effectiveness competence via the I.T.E.M.S (Individual and Team Effective Management Skills) framework in life and at work
  • Elements of effective management for individuals and self-guiding
    • Purpose-drivenness and Proactiveness
    • Passion display and Priorities-management, and more
  • Assess one’s level of resilience in handling life and work challenges
    • Importance of Adversity Quotient (AQ) in overcoming challenges
    • Adversity Quotient (AQ) assessment to determine one’s level of resilience
    • The Adversity Quotient (AQ) Strategy to be an Overcomer in life and at work, whether for task completion, customer-servicing, and/or sales enhancement
• Develop competence in Team Management skills
  • Difference/s between being a Team Manager and a Team Leader
  • Elements of effective management for managing a team
    • Project management
    • Personalities in team management
    • manPower allocation (for effective deployment), and more
• Develop competence in Personal Leadership skills
  • Types of Leadership in the Industry
  • Assess one’s leadership style through a new-era leadership elements’ analytical tool
    • The Mindset Leader
    • The Skillset Leader
    • The Heartset Leader
  • Elements of effective management for Leading a Team
    • Progress and results for the organization
    • sPirit in Team togetherness
    • emPowerment
    • People development
    • whole Person-inspiration
• Develop an Overall competence in Personal Effectiveness Skills at the workplace as an individual, manager, and/or leader to accomplish corporate success
  • Putting all of the above skills learned into practice with assessment
  • Case Studies of difficult situations for resolution in
    • Task-completion
    • Client-servicing and/or
    • Sales target-achieving
  • .. with going through a project and management, for:
    • Individuals
    • Team Managers
    • Team Leaders