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SFA SAFE Framework – Food Safety Level 1, 2 and 3 Courses

Table of contents

  1. What is the SAFE Framework?
  2. Award Tier and License Duration
  3. Training Course for Food Handlers and Food Hygiene Officers
  4. About WSQ Food Safety Courses

What is SFA Safety Assurance for Food Establishment (SAFE) Framework?

The Singapore Food Agency (SFA) Safety Assurance for Food Establishments (SAFE) framework is an integrated licensing framework to provide better food safety assurance to consumers.

Under the framework, food establishments across retail and non-retail food establishments that have demonstrated good track record of food safety assurance (i.e. no major food safety lapses over a stated period of time) and have in place capabilities and systems to ensure better food safety and hygiene standards (e.g. appointment of Advanced Food Hygiene Officer, implementation of Food Safety Management System) will be eligible for:

  • Longer licence durations (3/5/10 years)
  • Higher award tiers (Bronze/Silver/Gold)

How will I know my SAFE Award status?

In early 2022, SFA will notify licensees of their projected award statuses. Licensees will have about a year to put in the necessary systems such as FSMS/Accredited FSMS and for staff to undergo necessary training – Food Safety Courses Level 1 – 4.

In late 2022, based on the documents received in the system as well as the track records, SFA will notify licensees on their final award status prior to the implementation of the SAFE in Jan 2023.

When will the industry transit from the Annual Grading System to the SAFE framework?

The SAFE framework will come into effect on 1 July 2022 for new licences.

Existing food establishments will transit to the SAFE framework from 1 January 2023 at the point of their licence renewal.

Award Tier and License Duration

Category A and B Food Establishments

The table below depicts the criteria for award tier and license duration for Category A and B food establishments.

Category of food establishments

Criteria for Award tier and licence duration

No Award

1-year licence

Bronze

3-years licence

Silver

5-years licence

Gold

10-years licence

Category A

Food establishments that are involved in significant food handling practices with higher food safety risks (e.g. preparation, processing and storage of food under temperature-controlled conditions)

All Category A food establishments are required to appoint a trained Food Hygiene Officer (FHO).

Examples of licences: food manufacturers, caterers, in-house kitchens, restaurants, canteens (without stall), slaughterhouses

 

  • New licensees or <2 years without major lapse1

 

  • 2 years without major lapse

 

 

  • 5 years without major lapse
  • Food Safety Management System (FSMS)

 

  • 10 years without major lapse
  • FSMS certified by an accredited Certification Body2
  • Advanced FHO

Category B

Food establishments that are involved in moderate food handling and food storage practices with lower food safety risks

Examples of licences: bakeries, food shops, mobile food wagons, cold stores, small restaurants

 

  • New licensees or <2 years without major lapse

 

 

  • 2 years without major lapse

 

  • 5 years without major lapse

 

  • 10 years without major lapse

1 Examples of major lapses include causing a foodborne outbreak, being convicted in court for offences against SFA’s regulations, or a suspension of the licence.

2 A recognised FSMS under the SAFE framework include SS 444, SS 590, ISO 22000, FSSC 22000 and BRC Global Food Standards (BRCGS). A requirement of the Gold Tier is that the FSMS is certified by a Certification Body, which is:

  1. Accredited by Singapore Accreditation Council (SAC) for ISO 22000, SS 590 and SS 444; or
  2. Accredited by accreditation bodies who are signatories of the International Accreditation Forum (IAF) multilateral recognition arrangement (MLA) for ISO 22000 and FSSC 22000; or
  3. Accredited by BRCGS-recognised accreditation bodies who are signatories of the IAF MLA.

Category C Food Establishments

The table below depicts the criteria for award tier and license duration for Category C food establishments.

Category of food establishments

Criteria for licence duration

1-year licence

3-years licence

5-years licence

10-years licence

Category C

Food establishments that are involved in minimal food handling and food storage practices that have negligible food safety risks

Examples of licences: main operators of eating house/ food courts/ canteen (with stalls), food vending machines, market produce, private market, supermarkets

Category C food establishments will not have awards

(i.e. Gold, Silver and Bronze) under SAFE framework.

 

  • New licensees or <2 years without major lapse1

 

  • <3 years without major lapse

 

 

  • 3 years without major lapse

 

  • 5 years without major lapse

1 Examples of major lapses include causing a foodborne outbreak, being convicted in court for offences against SFA’s regulations, or a suspension of the licence.

Food stalls e.g. hawker stalls, canteen food stalls, restaurant within a coffeeshop/food court/canteen are not included in the categorisation. Nevertheless, they are part of the SAFE framework and will need to comply with food safety requirements and inspections, and will be given recognition awards based on their good track record (no major lapses). Their licence durations will be dependent on the tenancy agreement period.

Training Course for Food Handlers and Food Hygiene Officers

To support and complement the SAFE framework, SFA has implemented a training framework.  The Food Safety Courses (FSC) are organised into four levels:

Level 1 of the FSC covers basic food safety principles for food handlers.

Level 2 of the FSC is for food handlers who level up and take on greater responsibilities in the kitchen. It equips them with the know-how to conduct food safety checks for their specific work areas.

Level 3 of the FSC will equip Food Hygiene Officers (FHO) with the knowledge to implement food safety pre-requisite programmes and basic principles of HACCP and Food Safety Management System (FSMS).

Level 4 of the FSC are for FHOs to become Advanced FHOs — the course will cover the implementation of FSMS and how to conduct broader food safety checks and internal audits.

The breadth and depth of the curriculum increase as attendees progress through the levels. Food handlers and food hygiene officers will be required to complete the relevant courses following the rollout of the SAFE framework.

WSQ Food Safety Course Level 1 (Food handlers)

Under the SAFE framework, all food handlers in non-retail food establishments will be required to attend and pass the WSQ Food Safety Course Level 1. Food handlers in existing non-retail food establishment can start attending the WSQ Food Safety Course Level 1 now in order to meet the requirements in January 2023.

There will be no change to the current training requirements for food handlers in retail food establishments. Find out more about the Food Safety Level 1 course (WSQ Basic Food Hygiene Course).

WSQ Food Safety Course Level 2 (Food handlers)

WSQ Food Safety Course Level 2 is intended for upskilling of food handlers, who will receive additional training on conducting food safety checks at their specific work areas. Find out more about the Food Safety Level 2 course.

WSQ Food Safety Course Level 3 (Food Hygiene Officers)

All Category A food establishments will be required to appoint a trained FHO who has attended and passed the WSQ Food Safety Course Level 3. FHOs (e.g. in retail food establishments) who have passed the WSQ Conduct Food and Beverage Hygiene Audit Course or have been previously trained under the FHO course conducted by Singapore Environment Institute (SEI) will continue to be recognised by SFA. Information on FHOs and Food Safety Course Level 3 can be found on the SFA website. Find out more about the Food Safety Level 3 course (Food Hygiene Officer Course).

WSQ Food Safety Course Level 4 (Advanced Food Hygiene Officers)

Category A establishments aspiring for the Gold award will be required to appoint a trained Advanced FHO who has attended and passed the WSQ Food Safety Course Level 4. Supervisory personnel who have passed the WSQ Apply Food Safety Management Systems for Food Service Establishments will continue to be recognised by SFA and can be appointed as an Advanced FHO. The list of training providers for WSQ Food Safety Course Level 4 will be updated soon.  For the above WSQ courses, subsidies are available from SSG.

About WSQ Food Safety Courses

Launched by SkillsFuture Singapore (SSG), the Workforce Skills Qualification (WSQ) system is the national qualifications system for the food and beverage industry. SFA, together with SSG, have harmonised the training curriculum and assessment for retail and non-retail food businesses, in alignment with the refreshed SSG Skills Framework (SFw).

Information source : Safety Assurance for Food Establishment (SAFE) Framework

For more information about our F&B related courses, go to F&B Courses.

Coursemology
4.8
Based on 182 reviews
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Keline jacq14Keline jacq14
09:37 01 Feb 24
Very good course👍👍
Resti YResti Y
09:36 01 Feb 24
Thank you Cikgu Juriah for teaching me patiently and well, it's easy to understand everything you say.
Shafiq ShafiqShafiq Shafiq
09:33 01 Feb 24
Great place to do my food safety course.Kudos to my teacher Ms Juriah for the fun and engaging class👍
Rista RahmanRista Rahman
09:27 01 Feb 24
Our facilitator Mr Anandan is very knowledgeable and got sense of humour. You won’t fall asleep totally. Staff are very helpful especially Wendy and the rest at the reception counter. Recommended ❤️
Ernie RahmanErnie Rahman
07:39 26 Jan 24
Trainer Anandan is friendly and knowledgeable in his teaching in the food safety course. He is approachable and easy going and therefore we don't feel tense at all. Thank you sir! Strongly recommned to attend his classes. He should continue teaching this course at a higher level. He is also a trainer in aircon servicing and car maintenance.
Claudine YeongClaudine Yeong
09:51 24 Jan 24
Ashley is very friendly and clear in her teachings. She gives a lot of real life situations to emphasize the importance of food hygiene and safety.However, Peter who tested the practical part was unreasonable and scolded me when I tried to explain myself for not taking back the plate of cucumbers that I sold to the customer.
Lis ChoeLis Choe
10:37 22 Jan 24
Attended the Food Safety & Hygiene Level 1 course at Toa Payoh on 19 Jan 2024. The class was handled by SHIRLEY WONG (ASHLEY). Thoroughly enjoyed the class. Shirley was not only very clear in her delivery of the course material, but she was a very engaging instructor. Whilst communicating the seriousness of food safety and hygiene, she managed to bring humour and lightness to the class which could otherwise have been boring.Thank you Shirley !!
rachael francisrachael francis
05:31 17 Jan 24
Attended Food and Safety Level 3 and trainer Audrey was very good and clear with her explanation. Very friendly. She's very patient when explaining. Highly recommended. Course centre is also clean and easy to find your way. Convenient as there are many shops located around.
Chicken BruhChicken Bruh
08:03 14 Jan 24
veri gud the cher is very nice explain in all languages
Katherine ChiaKatherine Chia
07:01 14 Jan 24
Swiss LamSwiss Lam
07:00 14 Jan 24
Our instructor, William makes the lesson lively and very informative! I enjoyed it.
azlan Shamanazlan Shaman
05:59 14 Jan 24
This course very useful for me, customer managementEffective WSH LEVEL3Instructor,Jonathan loh is very Good.
Raaj's fun checkRaaj's fun check
05:59 14 Jan 24
This course very useful for me,Customer managementEffectiveness managementWSH level 3Instructor ,Jonathan Lohan is very good
IRENE YUENIRENE YUEN
11:08 09 Jan 24
Attended the Food hygiene level 1 at Toa Payoh outlet. Convenient location & clean environment.Mr Loo Hee Jin is our trainer for the day. Very glad to attend his lesson. He is very professional, knowledgeable & also a very patience trainer. His explanation is clear and direct to the point. Easily understand with his extra example.Attended the class in a relax & comfortable environment.Strongly recommend.
Jessie KhooGanJessie KhooGan
11:54 04 Jan 24
Attended Food Safety Course Level 1 on 4 Jan 2024 and I enjoyed the class throughly. Our trainer - Anandan S/O Ganesan was very knowledgeable and he delivered the training in a very fun and interactive manner. He made the class very interesting and shared real examples which made it easier for individuals to understand with zero knowledge base.The customer service - Ms Alene was very helpful and responsive to my queries. Enrolling for this course was fuss free and she even provided the step by step in submit course claims using skills future credits. I will definitely recommend Coursemology to my circle of friends.Thank you once again for making my learning journey today a fruitful one.
Raine FooRaine Foo
16:21 03 Jan 24
Attended the Food Safety Course Level 1 on 18 Dec 2023. The trainer Mr Loo Hee Jin is very professional and helpful. At times he explained in Mandarin to enable some non-english speaking learners to understand better. Staff at the Reception Desk are very helpful too. Environment is cosy and hot home-made barley drinks are provided during tea-breaks. Recommend this training school at Toa Payoh Central. Thank you.
Loh seng chouLoh seng chou
05:11 07 Nov 23
Staff were friendly and helpful.They took pains in explaining the contents of the coursrA good place to improve myself.
Irene TanIrene Tan
06:21 02 Oct 23
Ms Ashley Shirley wong is a nice and cheerful teacher thanks for class on 01 Oct 23 from 9am to 6pm thank you.I am Irene Tan Lee Peng and I understand everything and really enjoying your lesson so much 🥰 really appreciate 😃.
Ying LimYing Lim
09:41 28 Sep 23
Great place to utilise your Skillsfuture Credit to upskill yourself. Convenient location at Toa Payoh Central, Jurong East Central and Tampines Central!
Ivy TiongIvy Tiong
03:07 15 Jul 23
I wanted to attend Basis Food Hygiene course n has found Coursemology online that allows me to use my Skillfuture Credit to pay for the course fees. $0 from my own pocket. The staff, Wendy is very helpful. With her assistance, I hv no problem with my registration. 👍
SasaSasa
17:30 28 Jun 23
I Attended the Food Hygiene course on 26/06/2023 @ Toa Payoh , course sign up & payment was easy. Trainer Mr Eddy is very friendly , knowledgeable and helpful to ensure everyone of us understand the importance of Cleanliness, Safety in the work. I benefited from this course, highly recommend Coursemology with thumb up 👍
Tee AhwenwenTee Ahwenwen
08:50 26 Feb 23
Ms Ashley Shirley wong is a nice and cheerful teacher thanks for today 26feb23 thank you I am wenyi is teachable teacher and i understand everything and enjoying your lesson so much 😊 really appreciate that.
Ben HanBen Han
18:30 03 Jan 23
Coursemology provides a wide range of massage courses with flexible training schedules..Sales manager , Rachel Lip, assisted me quickly and positively with both my course enquiries as well as the registration of my chosen massage course in a fuss free manner..So for my friends out there...If you are looking to enrol for serious massage courses..Coursemology is your recommended choice...RegardsBen Han
Devaghi ATDevaghi AT
00:35 15 Aug 22
The trainers were very Knowledgeable n conducted the session to participants understanding. Friendly n approachable. Motivational approach during practicals. I benefited from Course. Tq, trainers.
Mohd IqbalMohd Iqbal
09:58 24 May 22
My Food and Hygiene course here was superb! Instructor is very helpful to ensure you understand the importance of Cleanliness and Safety in the kitchen. I highly recommend Coursemology.
MattMatt
02:58 12 May 22
Attended the Food Hygiene course at vision exchange. The course sign up and payment process was fast and simple. The instructor was fun and engaging and helpful. Highly recommend this place if you want to get your food hygiene cert.
Joey GanJoey Gan
09:29 24 Apr 22
My sister and I had many questions about the different courses. The staff present including the boss Mr Wee were very patient and friendly to help us. The centre at Toa Payoh was also easy to get to and centre facilities were kept clean and tidy. We have a very good experience.
ting siongting siong
06:05 19 Apr 22
The trainer is patient and able to explain food hygiene and safety concept clearly. She demonstrated the hand cleaning techniques, share industry practices and safety standards with participants.A good training indeed.
Keline jacq14Keline jacq14
09:37 01 Feb 24
Very good course👍👍
Resti YResti Y
09:36 01 Feb 24
Thank you Cikgu Juriah for teaching me patiently and well, it's easy to understand everything you say.
Shafiq ShafiqShafiq Shafiq
09:33 01 Feb 24
Great place to do my food safety course.Kudos to my teacher Ms Juriah for the fun and engaging class👍
Rista RahmanRista Rahman
09:27 01 Feb 24
Our facilitator Mr Anandan is very knowledgeable and got sense of humour. You won’t fall asleep totally. Staff are very helpful especially Wendy and the rest at the reception counter. Recommended ❤️
Ernie RahmanErnie Rahman
07:39 26 Jan 24
Trainer Anandan is friendly and knowledgeable in his teaching in the food safety course. He is approachable and easy going and therefore we don't feel tense at all. Thank you sir! Strongly recommned to attend his classes. He should continue teaching this course at a higher level. He is also a trainer in aircon servicing and car maintenance.
Claudine YeongClaudine Yeong
09:51 24 Jan 24
Ashley is very friendly and clear in her teachings. She gives a lot of real life situations to emphasize the importance of food hygiene and safety.However, Peter who tested the practical part was unreasonable and scolded me when I tried to explain myself for not taking back the plate of cucumbers that I sold to the customer.
Lis ChoeLis Choe
10:37 22 Jan 24
Attended the Food Safety & Hygiene Level 1 course at Toa Payoh on 19 Jan 2024. The class was handled by SHIRLEY WONG (ASHLEY). Thoroughly enjoyed the class. Shirley was not only very clear in her delivery of the course material, but she was a very engaging instructor. Whilst communicating the seriousness of food safety and hygiene, she managed to bring humour and lightness to the class which could otherwise have been boring.Thank you Shirley !!
rachael francisrachael francis
05:31 17 Jan 24
Attended Food and Safety Level 3 and trainer Audrey was very good and clear with her explanation. Very friendly. She's very patient when explaining. Highly recommended. Course centre is also clean and easy to find your way. Convenient as there are many shops located around.
Chicken BruhChicken Bruh
08:03 14 Jan 24
veri gud the cher is very nice explain in all languages
Katherine ChiaKatherine Chia
07:01 14 Jan 24
Swiss LamSwiss Lam
07:00 14 Jan 24
Our instructor, William makes the lesson lively and very informative! I enjoyed it.
azlan Shamanazlan Shaman
05:59 14 Jan 24
This course very useful for me, customer managementEffective WSH LEVEL3Instructor,Jonathan loh is very Good.
Raaj's fun checkRaaj's fun check
05:59 14 Jan 24
This course very useful for me,Customer managementEffectiveness managementWSH level 3Instructor ,Jonathan Lohan is very good
IRENE YUENIRENE YUEN
11:08 09 Jan 24
Attended the Food hygiene level 1 at Toa Payoh outlet. Convenient location & clean environment.Mr Loo Hee Jin is our trainer for the day. Very glad to attend his lesson. He is very professional, knowledgeable & also a very patience trainer. His explanation is clear and direct to the point. Easily understand with his extra example.Attended the class in a relax & comfortable environment.Strongly recommend.
Jessie KhooGanJessie KhooGan
11:54 04 Jan 24
Attended Food Safety Course Level 1 on 4 Jan 2024 and I enjoyed the class throughly. Our trainer - Anandan S/O Ganesan was very knowledgeable and he delivered the training in a very fun and interactive manner. He made the class very interesting and shared real examples which made it easier for individuals to understand with zero knowledge base.The customer service - Ms Alene was very helpful and responsive to my queries. Enrolling for this course was fuss free and she even provided the step by step in submit course claims using skills future credits. I will definitely recommend Coursemology to my circle of friends.Thank you once again for making my learning journey today a fruitful one.
Raine FooRaine Foo
16:21 03 Jan 24
Attended the Food Safety Course Level 1 on 18 Dec 2023. The trainer Mr Loo Hee Jin is very professional and helpful. At times he explained in Mandarin to enable some non-english speaking learners to understand better. Staff at the Reception Desk are very helpful too. Environment is cosy and hot home-made barley drinks are provided during tea-breaks. Recommend this training school at Toa Payoh Central. Thank you.
Loh seng chouLoh seng chou
05:11 07 Nov 23
Staff were friendly and helpful.They took pains in explaining the contents of the coursrA good place to improve myself.
Irene TanIrene Tan
06:21 02 Oct 23
Ms Ashley Shirley wong is a nice and cheerful teacher thanks for class on 01 Oct 23 from 9am to 6pm thank you.I am Irene Tan Lee Peng and I understand everything and really enjoying your lesson so much 🥰 really appreciate 😃.
Ying LimYing Lim
09:41 28 Sep 23
Great place to utilise your Skillsfuture Credit to upskill yourself. Convenient location at Toa Payoh Central, Jurong East Central and Tampines Central!
Ivy TiongIvy Tiong
03:07 15 Jul 23
I wanted to attend Basis Food Hygiene course n has found Coursemology online that allows me to use my Skillfuture Credit to pay for the course fees. $0 from my own pocket. The staff, Wendy is very helpful. With her assistance, I hv no problem with my registration. 👍
SasaSasa
17:30 28 Jun 23
I Attended the Food Hygiene course on 26/06/2023 @ Toa Payoh , course sign up & payment was easy. Trainer Mr Eddy is very friendly , knowledgeable and helpful to ensure everyone of us understand the importance of Cleanliness, Safety in the work. I benefited from this course, highly recommend Coursemology with thumb up 👍
Tee AhwenwenTee Ahwenwen
08:50 26 Feb 23
Ms Ashley Shirley wong is a nice and cheerful teacher thanks for today 26feb23 thank you I am wenyi is teachable teacher and i understand everything and enjoying your lesson so much 😊 really appreciate that.
Ben HanBen Han
18:30 03 Jan 23
Coursemology provides a wide range of massage courses with flexible training schedules..Sales manager , Rachel Lip, assisted me quickly and positively with both my course enquiries as well as the registration of my chosen massage course in a fuss free manner..So for my friends out there...If you are looking to enrol for serious massage courses..Coursemology is your recommended choice...RegardsBen Han
Devaghi ATDevaghi AT
00:35 15 Aug 22
The trainers were very Knowledgeable n conducted the session to participants understanding. Friendly n approachable. Motivational approach during practicals. I benefited from Course. Tq, trainers.
Mohd IqbalMohd Iqbal
09:58 24 May 22
My Food and Hygiene course here was superb! Instructor is very helpful to ensure you understand the importance of Cleanliness and Safety in the kitchen. I highly recommend Coursemology.
MattMatt
02:58 12 May 22
Attended the Food Hygiene course at vision exchange. The course sign up and payment process was fast and simple. The instructor was fun and engaging and helpful. Highly recommend this place if you want to get your food hygiene cert.
Joey GanJoey Gan
09:29 24 Apr 22
My sister and I had many questions about the different courses. The staff present including the boss Mr Wee were very patient and friendly to help us. The centre at Toa Payoh was also easy to get to and centre facilities were kept clean and tidy. We have a very good experience.
ting siongting siong
06:05 19 Apr 22
The trainer is patient and able to explain food hygiene and safety concept clearly. She demonstrated the hand cleaning techniques, share industry practices and safety standards with participants.A good training indeed.
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