Ecommerce Course – Supply Chain, Warehousing, Logistics & Fulfilment

This image has an empty alt attribute; its file name is Path-181.svg2 Days Course
SkillsFuture Credit
Eligible
PSEA and UTAP Eligible
Free Enquiry Book Class Corporate Booking
  • Course Overview
  • Course Outline
  • Requirements
  • FAQs

Course Objective

This comprehensive SkillsFuture-eligible Ecommerce course in Singapore is designed to equip you with the essential skills to manage the entire lifecycle of your Ecommerce goods, from sourcing to customer delivery. It will uniquely address the critical aspects of optimising business operations and logistics, helping you truly support the growth and success of your online venture.

At the end of this course, you will gain practical strategies and techniques to plan (short-term and long-term), operationalise, and review order fulfilment activities. You will also be able to navigate the complexities of Ecommerce logistics, empowering you to manage your online goods efficiently and effectively.

Mode of Training

This course is conducted in person, in a classroom setting, providing an interactive and engaging learning experience.

Duration

2 Days (16 hours)

Available in

English

Course Funding Options

Funding Eligibility Criteria

Individual Sponsored TraineeCompany Sponsored Trainee
Singapore Citizens or Singapore Permanent ResidentsFrom 1 October 2023, all attendance-taking for SkillsFuture Singapore’s (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning coursesTrainee must achieve at least 75% attendanceTrainee must pass all prescribed tests/assessments and attain 100% competencyWe reserve the right to claw back the funded amount from trainee if he/she does not meet the eligibility criteriaSingapore Citizens or Singapore Permanent ResidentsFrom 1 October 2023, all attendance-taking for SkillsFuture Singapore’s (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning coursesTrainee must achieve at least 75% attendanceTrainee must pass all prescribed tests/assessments and attain 100% competencyWe reserve the right to claw back the funded amount from trainee if he/she does not meet the eligibility criteria

Funding Types

Individual Sponsored TraineeCompany Sponsored Trainee
SkillsFuture:Eligible Singapore Citizens can use their SkillsFuture Credits to offset course fee payable after funding
UTAP: This course is eligible for Union Training Assistance Programme (UTAP)NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP
SkillsFuture Enterprise Credit (SFEC):Eligible employers can use their SFEC to offset up to 90% of out-of-pocket costs for supported programmes and courses
Absentee Payroll (AP) Funding: $4.50 per hour, capped at $100,000 per enterprise per calendar yearAP funding will be computed based on the actual number of training hours attended by the trainee

Selling on Online Marketplaces – Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment Course

Course Duration: 2 Days (16 Hours)

Course Provider: Cantley Lifecare Pte. Ltd.

Course Reference Number: TGS-2021003241

UEN: 201703024G

Funding Validity Period: 19 Mar 2021 – 18 Mar 2027

Internal Course ID: 2154

Mode of Training: In-Person

Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment Course Content

This comprehensive Ecommerce course delves deep into the operational backbone of any successful online business. You will learn practical knowledge and strategies across the entire supply chain, ensuring seamless product flow from supplier to customer. The modules are designed to give you a robust understanding of sourcing, importing, warehousing, and last-mile delivery within the Ecommerce landscape.

NoModuleDetails
 Sourcing of Goods to sell (Small Business SME) from overseas or LocalDifferent portals to find goods from overseas
Selected Ways to source merchants in China
Shipping Agents, Transport to Singapore
Finding local distributors for your retail/ ecommerce shops
 Managing Imports and Overseas DeliveriesThe ins and outs of importing

Ex-Works vs Free on Board (FOB)Different delivery options internally within China, courier vs truckingWhat is the role of a freight forwarder?Air freight vs sea freightProhibited, controlled and restricted goods and how to check where to apply for licensesCustom duties and taxation
Comparison between overseas delivery options

Postal vs Hybrid vs CourierDHLSingPostJanioDirectLink
 Warehousing and PackagingPacking Materials and Options
PolymailerBubble wrapBubble mailers/Padded envelopesAir tube bagPacking peanutsAir pillowsThermal boxes for frozen food
Shipping Labels
Warehousing
Floor planInventory entrance, inventory exitSelf-Collection stationInventory receipt documentation and processShelving and racksBins and dividersPallet mover/forklift, lift and laddersFast moving nearest to packing stationFirst in First OutSafety equipment and gearSafety markings and signages
Pick and Pack

Discrete pickingWave picking1 picker, 2 packer to double check orders
Inventory Management System

Periodic vs Perpetual Inventory or just have more in inventorySquareInventory forecasting
 Managing Local Deliveries and Last Mile FulfilmentLast Mile Fulfilment (LMF)
Self-fulfilment vs courier/postal vs fulfilment centresDocumentation for self-fulfilment
Things to note when using a LMF service

Service QualityInsurance and ClaimsEase of claim processSpeed of deliveryCost
Comparison between the different major courier service (local delivery) in Singapore

QxpressNinjavanJ&TSpeedpostSingpost
Order Tracking and Integration

Tracking pageEmail tracking updateSMS tracking update
How to Prepare for High-Volume Sales Period
Immediate Action Plan
What to expect and prepare for as sales volume increases

Mode of Assessment

Assessment Mode: Open-Book Summative

Assessment Methods & Duration:

Practical Performance (Case Study Assessment) – 1.5 hour

Written Assessment – 1 hour

Certification

Participants who are assessed as Competent will receive a Statement of Attainment (SOA) issued by SkillsFuture Singapore (SSG).

Minimum Entry

Learners are expected to:

  • At least 1 GCE ‘N’ Level Pass
  • Have at least 1 year of working experience in a commercial company
  • Be able to read, write and speak English at WSQ Workplace Literacy (WPL) Level 4
  • Be able to manipulate numbers at WSQ Workplace Numeracy (WPN) Level 4

*Learners who do not qualify in terms of education but have the relevant working experience will be admitted on a case-by-case basis, subject to approval by the Management Representative (MR).

Attire

Comfortable and smart casual attire is recommended for this course.

Who Should Attend

This course is ideal for:

  • Traditional brick-and-mortar businesses transitioning into ecommerce operations.
  • Existing ecommerce businesses looking to optimise their order fulfilment processes.
  • Employees tasked with improving fulfilment, logistics, or supply chain operations.
  • Aspiring professionals seeking to develop skills and knowledge in ecommerce supply chain, warehousing, logistics, and fulfilment.

Participants may come from various sectors and experience levels, with a common goal of enhancing their organisation’s ecommerce efficiency.

Frequently Asked Questions about Ecommerce Course – Managing Ecommerce Goods from Source to Customer in Singapore

Is this Ecommerce course SkillsFuture eligible?

Yes, just like our Microsoft Excel Course in Singapore, this Ecommerce course is SkillsFuture eligible, meaning eligible Singaporean citizens can utilise their SkillsFuture Credit to offset the course fees. This makes it a more accessible and affordable opportunity to upskill in the booming Ecommerce sector.

What other funding options are available for this Ecommerce course?

Beyond SkillsFuture Credit, this Ecommerce course is also eligible for subsidies through the Post-Secondary Education Account (PSEA) and the Union Training Assistance Programme (UTAP) for NTUC members. Companies sponsoring their employees may also be eligible for Absentee Payroll (AP) funding.

What key topics are covered in this Ecommerce course?

This Ecommerce course provides comprehensive training across crucial areas of managing goods from source to customer. Key topics include supply chain management, sourcing strategies (both local and overseas), effective import and overseas delivery management, efficient warehousing and packaging techniques, inventory management systems, and strategies for successful last-mile fulfilment and high-volume sales periods.

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FULL COURSE FEE
(Non Singaporeans and
Singaporeans Below 21)
$708.50
SINGAPOREAN 40 YRS AND ABOVE
(AFTER SUBSIDY)
$253.50
SINGAPOREAN 21-39 YRS/PR
(AFTER SUBSIDY)
$383.50
Duration2 days
(16 hours)
*Can be paid via SkillsFuture, Bank Transfer, PayNow, Post Secondary Education Account

Available in: English

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