Effectiveness Management (DCMP L3)

This image has an empty alt attribute; its file name is Path-181.svg1 Day Course
SkillsFuture Credit/ Mid Career Eligible
PSEA Eligible
UTAP Ineligible

Course Overview

Implement Work Plans and Monitor Performance, or Effectiveness Management, is a module in WSQ Environmental Cleaning. It is an elective unit for WSQ Higher Certificate in Environmental Cleaning.

Course Title

Effectiveness Management in Environmental Services (DCMP Level 3)

Effectiveness Management Course Objectives & Content

Participants will be equipped with necessary knowledge and skills required in

  • Interpreting and implementing work plans;
  • Monitoring implementation of work plans;
  • Monitoring team performance and providing feedback.

Entry Requirement

Learners are encouraged to:

  • Have basic knowledge on own work role and the corresponding responsibilities and limitations • Have minimum secondary school education
  • Develop Writing, Reading, Listening and Speaking of English to a proficiency level equivalent to Workplace Literacy and Numeracy (WPLN) Level 3
  • Develop Numeracy skills to a proficiency level equivalent to Workplace Literacy and Numeracy (WPLN) Level 3
  • Have some cleaning work experience required.

Our staff and course consultants attending course enquirers would screen interested trainees whether they fulfill the course pre-requisites which include the above WPLN levels. Learners who do not meet the WPLN Levels would be encouraged to take up the appropriate WPLN courses.

Effectiveness Management Course Outline

  • Identify types of cleaning services in the cleaning industry
  • Use industrial and organizational standards relating to the cleaning of surfaces
  • Relate the correct organizational procedures for cleaning methods and techniques
  • Identify cleaning chemicals, tools, and equipment used in the cleaning industry/ organization
  • Understand the importance of compliance with Workplace Safety & Health guidelines in carrying out cleaning activities and reinstating work area
  • Identify the types of safety signs and personal protective equipment in compliance with the industrial standards
  • Able to apply the appropriate cleaning methods and techniques relating to reinstatement of work area and completing cleaning processes
  • Evaluate the effectiveness of cleaning methods and processes using various criteria
  • Identify types of documents relating to the evaluation of cleaning methods and processes
  • Improve possible cleaning methods and processes
  • Update on the latest developments in cleaning methods and processes using sources of information
  • Plan for implementing recommendations for improvements.

Effectiveness Management in Environmental Services (DCMP Level 3)

Additional Note

Attendance requirement: min 75% attendance

Course completion requirements: Fulfill at least 75% min attendance and pass assessments – competent (Refer to mode of assessment for details)

Cleaning Certification

Upon being assessed as “Competent”, learners will be awarded with a WSQ Statement of Attainment (SOA) from Workforce Development Agency (WDA).

WSQ Certificate for Environmental Cleaning

Participant who completes the following 5 modules will be awarded the WSQ Certificate of Environmental Cleaning.

More about WSQ Environmental Cleaning

For more information, please visit WSQ Environmental Cleaning Courses.

Course Feature

Course Feature

Course Provider: Associates Consulting Pte. Ltd.
UEN: 200006697N
Course Reference Number: TGS-2023038567
Mode Of Training: Class room
Funding Validity Period: 14 Sep 2023 13 Sep 2025

Singaporean 40 yrs and above$156.00
Singaporean 21-39 yrs / PR$236.00
Duration2 Days
(16 hrs)

Available in: English

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