Customer Management – Supervise Service Operation
Supervise Service Operation, a module in WSQ Environmental Cleaning, is a core unit for WSQ Advanced Certificate in Environmental Cleaning. This course is suitable for cleaning supervisors.
Customer Management (SSO L3)
Course Objectives & Content
At the end of the course, the learner is able to:
- Plan to meet internal and external customer requirements
- Ensure the delivery of quality service
- Monitor and review customer service
Upon being assessed as “Competent”, learners will be awarded with a WSQ Statement of Attainment (SOA) from Workforce Development Agency (WDA).
- Course Reference Number TGS-2018500602
- Duration 3 Days (24 hours)
BESPOKE SOLUTION TRAINING CONSULTANCY PTE. LTD.