Conduct Crowd and Traffic Control (Crowd and Traffic Control Management)

Course Content

The course will equip learners with the knowledge and skills to carry out crowd and traffic control activities during events.

• Identification of equipment in good working condition required for crowd and traffic control
• Identification of demarcation lines and signages required for crowd and traffic control areas
• Identification of improper crowd behaviour during assigned events
• Application of appropriate actions to handle difficult crowd situation in accordance with Standard Operating Procedures
• Application of correct hand signals to control traffic at road junctions
• Management of vehicle accidents and incidents in accordance with Standard Operating Procedures
• Dispersal of crowd and traffic appropriately in accordance with Standard Operating Procedures

This course will address the above performance gaps identified with a focus on empowering participants to take up the role of a security officer that perform crowd and traffic control activities.

Who Should Attend

Learners meeting the following criteria are eligible for the course:

1. Good Interpersonal Skills
2. Learners who have completed the “Incident Response (Handle Security Incidents and Services)” and “Guard and Patrol (Provide Guard and Patrol Services)” courses and attained the Private Industry Security Licence from Police Licensing and Regulatory Department (PLRD)
3. Learners with at least a Primary School Leaving Examination (PSLE) Certificate or equivalent qualification

Participants who fulfil all requirements will be certified with a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

Another security officer course suitable for special locations and events is the Conduct Security Screening of Person and Bag course.