(Online) Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment

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(Online) Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment

Course Overview

Managing Ecommerce Goods from Source to Customer — Online Course

Course Objectives: E Commerce Course Online

Many businesses want to join the ecommerce revolution due to the greater outreach potential, elimination of geographical limitations and the convenience and accessibility of purchases for customers. Most training providers out in the market, however, focus only on teaching aspiring businesses how to set up online presences and conduct digital marketing; often missing out on how to optimise business operations and logistics to support the growth of their online businesses.

This course will impart strategies and techniques to plan, operationalise and review order fulfilment activities that directly support the success of ecommerce businesses.

About the Training Provider

This course is part of the Ecommerce Courses in partnership with Cantley Lifecare. Cantley Lifecare is the owner of popular Singapore ecommerce stores such as Senior Care, Honey City and Pet Food Care.

Course Title

Selling on Online Marketplaces – Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment (Synchronous e-Learning)

(Online) Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment

Course Content: E Commerce Course Online

Overview of Supply Chain Management

Explain end-to-end supply chain and the importance of supply chain management

Managing Imports and Overseas Deliveries

  • The ins and outs of importing
    • Ex-Works vs Free on Board (FOB)
    • Different delivery options internally within China, courier vs trucking
    • What is the role of a freight forwarder?
    • Air freight vs sea freight
    • Prohibited, controlled and restricted goods and how to check where to apply for licenses
    • Custom duties and taxation
  • Comparison between overseas delivery options
    • Postal vs Hybrid vs Courier
    • DHL
    • SingPost
    • Janio
    • DirectLink

Warehousing and Packaging

  • Packing Materials and Options
    • Polymailer
    • Bubble wrap
    • Bubble mailers/Padded envelopes
    • Air tube bag
    • Packing peanuts
    • Air pillows
    • Thermal boxes for frozen food
  • Shipping Labels
  • Warehousing
    • Floor plan
    • Inventory entrance, inventory exit
    • Self-Collection station
    • Inventory receipt documentation and process
    • Shelving and racks
    • Bins and dividers
    • Pallet mover/forklift, lift and ladders
    • Fast moving nearest to packing station
    • First in First Out
    • Safety equipment and gear
    • Safety markings and signages
  • Pick and Pack
    • Discrete picking
    • Wave picking
    • 1 picker, 2 packer to double check orders
  • Inventory Management System
    • Periodic vs Perpetual Inventory or just have more in inventory
    • Square
    • Inventory forecasting

Managing Local Deliveries and Last Mile Fulfilment

  • Last Mile Fulfilment (LMF)
    • Self-fulfilment vs courier/postal vs fulfilment centres
    • Documentation for self-fulfilment
  • Things to note when using a LMF service
    • Service Quality
    • Insurance and Claims
    • Ease of claim process
    • Speed of delivery
    • Cost
  • Comparison between the different major courier service (local delivery) in Singapore
    • Qxpress
    • Ninjavan
    • J&T
    • Speedpost
    • Singpost
  • Order Tracking and Integration
    • Tracking page
    • Email tracking update
    • SMS tracking update
  • How to Prepare for High-Volume Sales Period
  • Immediate Action Plan
  • What to expect and prepare for as sales volume increases


Written assessment in English


Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

Participants who are interested in learning how to setup their own Ecommerce store can find more information here : Lazada Ecommerce Store or Shopee Ecommerce Store

Course Feature

Course Feature

Course Provider: Cantley Lifecare Pte Ltd
UEN: 201703024G
Course Reference Number: TGS-2022013574
Mode Of Training: Online
Funding Validity Period: 13 May 2022 – 12 May 2024

(Online) Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment

Singaporean 40 yrs and above$240.50
Singaporean 21-39 yrs / PR$370.50
Duration2 days
(16 hours)

Available in: English

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Contact Us On Whatsapp

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+65 6255 5584

Based on 87 reviews
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Tee AhwenwenTee Ahwenwen
08:50 26 Feb 23
Ms Ashley Shirley wong is a nice and cheerful teacher thanks for today 26feb23 thank you I am wenyi is teachable teacher and i understand everything and enjoying your lesson so much 😊 really appreciate that.
Ben HanBen Han
18:30 03 Jan 23
Coursemology provides a wide range of massage courses with flexible training schedules..Sales manager , Rachel Lip, assisted me quickly and positively with both my course enquiries as well as the registration of my chosen massage course in a fuss free manner..So for my friends out there...If you are looking to enrol for serious massage courses..Coursemology is your recommended choice...RegardsBen Han
Devaghi ATDevaghi AT
00:35 15 Aug 22
The trainers were very Knowledgeable n conducted the session to participants understanding. Friendly n approachable. Motivational approach during practicals. I benefited from Course. Tq, trainers.
Mohd IqbalMohd Iqbal
09:58 24 May 22
My Food and Hygiene course here was superb! Instructor is very helpful to ensure you understand the importance of Cleanliness and Safety in the kitchen. I highly recommend Coursemology.
02:58 12 May 22
Attended the Food Hygiene course at vision exchange. The course sign up and payment process was fast and simple. The instructor was fun and engaging and helpful. Highly recommend this place if you want to get your food hygiene cert.
Joey GanJoey Gan
09:29 24 Apr 22
My sister and I had many questions about the different courses. The staff present including the boss Mr Wee were very patient and friendly to help us. The centre at Toa Payoh was also easy to get to and centre facilities were kept clean and tidy. We have a very good experience.
ting siongting siong
06:05 19 Apr 22
The trainer is patient and able to explain food hygiene and safety concept clearly. She demonstrated the hand cleaning techniques, share industry practices and safety standards with participants.A good training indeed.

Coursemology is an online course directory, listing short courses in Singapore to provide information on WSQ courses and SkillsFuture Subsidy to corporates and individuals. We do course listing for training providers in Singapore to improve your employability via skills upgrading and job skills upskilling through skills development courses.

About Us

Training Locations

Toa Payoh Central
Blk 190 Toa Payoh Lorong 6, #02-514 Singapore 310190 (Above KFC)

9142 8897

Jurong East Central
2 Venture Drive, Vision Exchange, #07-23 Singapore 608526

8669 1718

Tampines Central
300 Tampines Avenue 5, NTUC Income Tampines Junction #07-05, Singapore 529653 (Opposite Our Tampines Hub)

8028 6619

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8:30am to 6:00pm
Closed on Public Holidays