WSQ Cleaning Courses – Horizontal Surface Maintenance (Level 1)

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  • Course Introduction
  • Course Outline
  • Requirements
  • FAQs

Horizontal Surface Maintenance (Level 1) 

The Horizontal Surface Maintenance (Level 1) is a module in WSQ Environmental Cleaning that is designed to train cleaners in maintaining the cleanliness and hygiene of various horizontal surfaces safely and effectively.

As a core unit within the WSQ framework, this course aims to enhance the employability and career progression of workers in Singapore’s cleaning industry. Eligible trainees can benefit from SkillsFuture Credit & SkillsFuture Subsidy to support their learning.

This course is designed to equip participants with the essential knowledge and practical skills for comprehensive hard floor and carpet cleaning. Upon completion, participants will be able to:

  • Prepare for cleaning activities
  • Remove loose dust and debris from hard floor surfaces
  • Remove spillage from hard floor surfaces
  • Manually remove impacted soil from hard floor surfaces
  • Perform mopping of hard floor surfaces
  • Reinstate the work area after cleaning is completed
  • Report discrepancies or issues observed at the workplace, in accordance with the National Environment Agency (NEA) guidelines and other industry standards

This course is ideal for new and existing cleaners in Singapore who wish to learn foundational skills for cleaning hard floor surfaces and carpets. It’s also suitable for those looking to improve their basic cleaning techniques and enhance their employability within the environmental cleaning industry.

Examples of roles that should attend WSQ Horizontal Surface Maintenance (Level 1) 

Cleaning / General Workers
Housekeeping Staff
Facility or Building Maintenance Assistants
Environmental Services Staff
Contract Cleaning or Site Support Staff

Tampines Central, Toa Payoh central & Jurong East Central

Our course is conducted in a classroom setting, providing an interactive and engaging learning experience.

Tampines Central

300 Tampines Avenue 5, NTUC Income Tampines Junction #07-05, Singapore 529653 (Opposite Our Tampines Hub)

Toa Payoh Central

Blk 190 Toa Payoh Lorong 6, #02-514 Singapore 310190 (Above KFC)

Jurong East Central

2 Venture Drive, Vision Exchange, #07-23 Singapore 608526

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English Language.

View the WSQ Environmental Cleaning Courses here.

ASSOCIATES, established in 2000, we provide management system consulting and training services to over 1,200 companies in Singapore and the region, including Malaysia and Indonesia.

Backed by a strong network of technical experts, we deliver objective third-party insights to help improve business processes and operations. Our expertise covers Quality, Environmental, and Occupational Health & Safety systems, aligned with ISO 9001, ISO 14001, and OHSAS 18001 standards.

Course Details

Course Reference Number:
TGS-2023037873
Course Duration:
2 Days (16 Hours)
Course Provider:
ASSOCIATES CONSULTING PTE. LTD. (UEN: 200006697N) [SSG-approved vendor]
Price:
Full Course (Non-Singaporeans and Singaporeans/PRs Below 21): $414.20
Singaporean 40 yrs and above (after subsidy): $148.20
Singaporean 21-39 yrs/PR (after subsidy): $224.20
Certification:
Statement of Attainment (SOA)
Venue(s):
Toa Payoh Central, Jurong East Central, Tampines Central
Language:
English

This course covers fundamental cleaning techniques and safety protocols for hard floor surfaces and carpets, ensuring participants develop a strong understanding of effective cleaning practices. Here’s a breakdown of the key modules:

No.ModuleDetails
1Prepare for Cleaning ActivitiesAssess the cleaning site and condition of hard floor surfaces and carpets.Comply to workplace safety and health requirements when cleaning hard floor surfaces and carpets by displaying appropriate safety signages.Select and use appropriate PPE for cleaning.Select and use appropriate cleaning tools, equipment and chemi-cals for cleaning.
2Remove Spillage, Loose Dust, Debris and Impacted Soil from Hard Floor Surfaces and CarpetsApply common methods to control and remove spillage, loose dust, debris and impacted soil from hard floor surfaces and carpets.Apply common mopping methods to perform mopping of hard floor surfaces.
3Comply with Public Utilities (Water Supply) Regulation 39Comply to the requirements in the Public Utilities (Water Supply) Regulation 39 on prohibited use of hose or sprinklers in certain instances.
4Reinstate Work Area After CleaningReinstate the work area by collecting and disposing different types of waste.Replenish consumable cleaning supplies used for cleaning the hard floor surfaces and carpet when necessary.
5Reporting Discrepancies at the WorkplaceRecognise reportable incidents to supervisor in the workplace.Reporting to appropriate person(s) when supervisor is unavailable.Engage cooperation with person(s) in-charge and authorities in inci-dent investigations.

Mode of Assessment

  • Case Study (Summative and Open Book)
  • Oral Questioning (Summative and Open Book)
  • Role Play

Participants who are assessed as Competent will receive a Statement of Attainment (SOA) issued by SkillsFuture Singapore (SSG).

View the WSQ Environmental Cleaning Courses here

  • Comfortable and practical clothing suitable for a workshop environment.
  • Closed-toe shoes are mandatory for safety reasons.

Admission requirements:

  • Have basic knowledge of own work role and the corresponding responsibilities and limitations
  • Have a minimum primary school education
  • Develop Writing, Reading, Listening and Speaking of English to a proficiency level equivalent to Workplace Literacy and Numeracy (WPLN) Level 2
  • Develop Numeracy skills to a proficiency level equivalent to Workplace Literacy and Numeracy (WPLN) Level 2
  • No prior cleaning work experience required
  • 2-days course (13.99 hours)
Individual Sponsored (After Subsidy)SME Company Sponsored (After Subsidy)
Full Course Fee$414.20 (Foreigners and those not eligible for subsidies)$414.20 (Foreigners and those not eligible for subsidies)
For Singaporeans Aged 39 and Below$224.20$224.20
For Singaporeans Aged 40 and Above$148.20$148.20
How to be a cleaning supervisor?

To become a cleaning supervisor, individuals generally need practical experience as a cleaner, coupled with formal training in supervision and customer management. Completing a WSQ Cleaning Supervisor Course provides the essential skills and certification required to advance into this leadership role.

What types of surfaces are covered in this course?

The course focuses on cleaning horizontal surfaces such as hard floors, tiled surfaces, and carpets commonly found in workplaces.

What industry is this course part of?

This course is part of the Environmental Services (Cleaning) sector under the WSQ framework.

How to be a cleaning supervisor?

To become a cleaning supervisor, individuals generally need practical experience as a cleaner, coupled with formal training in supervision and customer management. Completing a WSQ Cleaning Supervisor Course provides the essential skills and certification required to advance into this leadership role.

How to apply for WSQ courses?

To apply for WSQ courses, you can typically browse eligible courses on the MySkillsFuture portal. Once you find a suitable course, you can apply directly through the platform or contact the approved training provider to register.

Related Courses

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Customer Management Level 1


This Customer Management Level 1 will enable an individual to acquire the knowledge and skills to manage customers with the goal of improving business relationships with customers and achieving service requirements at the workplace.

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wsq-cleaning-courses

Horizontal Surface Maintenance (Level 1)

FULL COURSE FEE
(Non Singaporeans and
Singaporeans Below 21)
$414.20
SINGAPOREAN 40 YRS AND ABOVE
(AFTER SUBSIDY)
$148.20
SINGAPOREAN 21-39 YRS/PR
(AFTER SUBSIDY)
$224.20
Duration2 days
(13.99 hours)
*Can be paid via SkillsFuture, Bank Transfer, PayNow, Post Secondary Education Account

Trainees’ Ratings
Training Quality and Outcomes Measurement (TRAQOM) ratings are provided by trainees who have completed SSG-funded courses. These ratings reflect trainees’ overall learning experience and their likelihood of recommending the course to others.

Available in: English

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Sithija Nilaksha
06:46 17 Aug 26
Best place for learning courses
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08:29 16 Aug 26
I like coursemology
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04:48 16 Aug 26
William chian was very good teacher and way he teaching is so understanding and learning alot good points
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08:53 14 Aug 26
William Chiam is an excellent trainer. He explains everything clearly in Food Safety Level 3, makes sure everyone understands the content by giving examples and recaps, and is patient and engaging throughout the training. Really enjoyed the session and learned a lot from him :)
He is exceptionally good at explaining complex regulations and concepts, he thoroughly breaks down every single topic and uses great real-world examples. If you want a knowledgeable, engaging, and dedicated Trainer William Chiam is the absolute best! Highly recommended!
Will urge u guys to go, very interesting....
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Highly recommended.
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Easy to get to location, nice centre with good trainers and customer service staffs( Toa Payoh Branch)
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Well explain about Food safety Course.
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I had signed up for the Bake Artisan and Decorative Breads course about 2.5 weeks before the course was due to begin. Two days before the course was due to commence, I was informed the course was postponed - no reason was provided.

After some back and forth with their customer service on trying to work out alternative dates for attendance, an appropriate replacement date for the course could not be found. Only when I specifically asked why the course was postponed, I was informed that several participants had dropped out at the last minute and the course no longer met the minimum number of participants required to run.

While this is somewhat out of the control of the organisation, overall this could have been communicated and managed better.
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