Manage Disorderly Conduct & Threatening Behaviour – Deterrence

Manage Disorderly Conduct & Threatening Behaviour is a mandatory course for Senior Security Officers (SSO) under the Progressive Wage Model (PWM). This Deterrence course will equip security officers with essential knowledge and application skills in providing security protection and managing the challenges they may encounter throughout the course of their duty.

The learners are able to transfer the learning acquired to their workplace in various ways such as:

1. Preparing for work activities.
2. Deter threatening behaviour through visible security presence.
3. Deal with disorderly/threatening behaviour.

Another mandatory SSO course is the Operate Basic Security Equipment.

Course Title

Deterrence (Manage Disorderly Conduct & Threatening Behaviour)

Course Objectives

After successfully completing this unit, the learner will be equipped with apt grooming and projecting a professional image according to organisational standards. The learners will be trained to also prepare for work activities as well as logistical requirements and access control for special events. The learners will also be equipped with essential skills and knowledge to manage and deter disorderly conduct and threatening behaviour.

Certification

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).