I had signed up for the Bake Artisan and Decorative Breads course about 2.5 weeks before the course was due to begin. Two days before the course was due to commence, I was informed the course was postponed - no reason was provided.
After some back and forth with their customer service on trying to work out alternative dates for attendance, an appropriate replacement date for the course could not be found. Only when I specifically asked why the course was postponed, I was informed that several participants had dropped out at the last minute and the course no longer met the minimum number of participants required to run.
While this is somewhat out of the control of the organisation, overall this could have been communicated and managed better.