Office Administration Course

This image has an empty alt attribute; its file name is Path-181.svg14 Hours Course
SkillsFuture Credit Eligible
PSEA and UTAP Ineligible

Course Overview

Essential Skills for Professional Administrators

Office Administration Course to train and maximise your potential as a productive and professional office administrator. Develop skill to perform the administrative assistant job effectively and contribute to the success of your organisation.

This office admin short course is part of the Office Management series on Coursemology.

Course Title

Office Administration Course

Office Administration Course

What will you learn

  • Develop SMART goals and achieve your tasks effectively through planning, organising, staffing, prioritising and monitoring progress
  • Motivate and improve your personal competencies to be a self-directed achiever
  • Develop office procedures for efficiency and effectiveness in dealing with various projects and daily tasks
  • Learn and apply critical thinking abilities to be global thinkers, generate ideas, solve problems, practice reflection and be more proactive
  • Appreciate differences in people and be able to work in a diverse team

Who should attend?

All levels of administrative professionals including executive/senior secretaries, personal assistants, and other senior administrative professionals reporting to senior/middle management.

Office Admin Workshop

Management function

  • Identify your role in management
  • Set SMART Goals
  • Use active verbs to write effective SMART goals
  • Create an ACTION plan
  • Monitor progress

Managing People Skills

  • Understand yourself and others
  • Apply Ned Herrmann’s Whole Brain Thinking® concept to communicate and relate with others
  • Work as a team
  • 5 secrets to build a better relationship with your boss

Managing the Office Function

  • Develop office procedures for the following administrative functions:
    • Organising and processing mails
    • Dealing with visitors
    • Sourcing, negotiating and purchasing goods and services
    • Managing and controlling office stock
    • Handling petty cash, estimating costs and monitoring expenditures
    • Security and confidentiality
    • Workplace health and safety issues

Developing your Critical Thinking Skills

  • What is critical thinking skills?
  • Positive attitude for strong critical thinking: COOL technique
  • Characteristics of critical thinkers
  • Understanding the eight elements of thought
  • Three thinking strategy: The ORA Rule

Developing your Professional Competencies

  • Importance of asking questions
  • Listening skills
  • Emotional intelligence
  • Building your self confidence
  • Self-motivation for success
Course Feature

Course Feature

Course Provider: EON Consulting & Training Pte. Ltd.
UEN: UEN: 201301501N
Course Reference Number: TGS-2020500530
Mode Of Training: Classroom
Funding Validity Period: 17 Mar 2019 – 31 Dec 2024

Singaporean 40 yrs and above$654.00
Singaporean 21-39 yrs / PR$654.00
Duration14 Hours

Available in: English

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