How To Be A SkillsFuture Training Provider

What is a SkillsFuture Training Provider

SkillsFuture training providers are training organisations accredited by SkillsFuture Singapore (SSG). These training providers are known as Approved Training Organisations (ATO in short) or Registered Training Provider (RTP in short). ATOs can provide training in either WSQ courses or Non-WSQ courses.

What are WSQ Courses and Non-WSQ Courses

Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses, and certifies skills and competencies for the workforce. WSQ adopts the skills and competencies covered in the Skills Frameworks for WSQ courses. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications. WSQ courses are eligible for both SkillsFuture Subsidy and SkillsFuture Credit use.

Non-WSQ courses are broad-based, non-certifiable courses, with a different set of eligibility criteria to WSQ courses. Non-WSQ courses are not eligible for SkillsFuture subsidy but students can use their SkillsFuture Credit for the course fee.

WSQ Skills Framework

SkillsFuture training provider applicants need to identify the Skills Framework they would like to offer courses in. Skills Framework provides key information on the sector, career pathways, occupations/job roles, as well as existing and emerging skills required for the occupations/job roles. Under the contained Skills and Competencies Descriptions, there are technical and generic skills and competencies (TSCs and GSCs) drawn up for each job role. Training providers can use this information to plan the courseware and curricula, and research on ways to embed suitable pedagogies to achieve the learning outcomes. More information for each stakeholder can be found in the FAQ.

Types of Approved Training Organisation

There are 3 types of ATOs a SkillsFuture training provider can choose to be:

Public ATOs / Training Provider

An institution that offers training to the general public, including corporate clients and/or public walk-ins.

In-House ATOs / Training Provider

A company that conducts training for its own employees only.

Public and In-House ATOs / Training Provider

An institution that offers training to the general public and its own employees.

Apply for Organisation Registration (OR)

A) What are the OR prerequisites and documents to submit in TPGateway?

To become a SkillsFuture training provider ATO, an organisation must meet the following criteria.

A Training Provider must be a legal entity registered in Singapore with the relevant authorities (e.g. Accounting and Corporate Regulatory Authority (ACRA), Registry of Society (ROS), etc. A Training Provider who is a registered society needs to provide the constitution list that contains the list of Management Committee members as registered with ROS.

A Training Provider must not use proscribed terms such as ‘National’, ‘University’, ‘Singapore’, and any derivative of these terms and misleading terms such as ‘Ministry’ in their name. The name of the Training Provider should also be the same as the name of the legal entity registered with the relevant authorities such as ACRA and ROS.

A.3) Organisation/ Management staff and Adult Educators must be free from the contractual breach and other offenses in the last 5 years

A Training Provider will need to make the following declarations to SSG through TPGateway when submitting the OR application:

  • Organisation/ Management staff and Adult Educators are free from contractual breach and other infringements in the last 5 years relating to Workforce Skills Qualification (WSQ), Enhanced Registration Framework (ERF), EduTrust Certification Scheme (EduTrust), Private Education Act (PE Act), Employment of Foreign Manpower Act.
  • Organisation/ Management staff and Adult Educators have been free from criminal offenses in the last 5 years relating to dishonesty, fraud, sexual, child physical, and drug abuse leading to imprisonment in Singapore or elsewhere.

A.4) Financial Records

A Training Provider must demonstrate sound financial health through the submission of the latest and final *Notice of Assessment (NOA) from IRAS showing positive trade income and submission of key financial figures. Please note that an NOA showing Estimated Chargeable Income (ECI) will not be accepted.

*From May 2021 onwards, Training Providers may view and retrieve their digital NOA on myTax Portal.

A.5) Training Track Records

A Training Provider must have at least one year of training and an education track record. The training track record should be regular and conducted at least four times a year or ‘once in each quarter of the year’. A write-up on the training and education activities conducted in the preceding year with the following mandatory fields is to be submitted:

  • Course Titles
  • Duration (No. of hours)
  • Course Commencement and End Dates of each run
  • The age profile of trainees for each run (e.g. 20 – 25 years old)

In addition to the write-up, a Training Provider must provide proof of actual training and education activities conducted in the preceding year e.g. invoices billed to trainees, attendance records, communication records to trainees on confirmation of course registration and essential course information and video recordings of training (for training conducted online).

Please note that the nature of the training and education activities conducted by a Training Provider to form the one-year track records will be subjected to SSG’s assessment on a case-by-case basis.

B) What are the OR prerequisites and documents to submit in TPGateway?

B.1) Information Disclosure

A Training Provider is required to disclose information on the following on their website or brochures:

  • Course title
  • Course training duration
  • Course fees
  • Funding validity period
  • Modes of training
  • Course objectives
  • Name of TP Senior Management staff and trainers
  • Organisation Structure
  • Facilities & Equipment used by TP to conduct training

Training Providers are not allowed to use any logo belonging to SSG, or any SkillsFuture logo, in your advertisements which include but are not limited to, notices, brochures, circulars, and websites. Please refer to the Marketing Guidelines in the Terms for Training Providers for more information.

B.2) Define the Roles and Responsibilities of the Management Team and Staff

A Training Provider needs to provide the organisation chart of their management team and staff and a write-up of individual roles and responsibilities for the management team and staff responsible for education-related functions.

Sufficient Line-up of Adult Educators

Organisation has access to a sufficient line-up of qualified trainers, assessors, and curriculum developers who are subject matter experts with a significant number having Advanced Certificate in Training and Assessment (ACTA) or the new WSQ Advanced Certificate in Learning and Performance (ACLP), which has replaced ACTA. The course developers must also have a WSQ Diploma in Design and Development of Learning for Performance (DDDLP), which has replaced the WSQ Diploma in Adult and Continuing Education (DACE).

Systems and Capabilities in Place to Support Fulfilment of the Roles and Responsibilities of an ATO

Organisation can establish systems and capabilities to support the following duties:

  • Marketing function
  • Designing and delivering training and/or assessment effectively
  • Developing and maintaining an effective training and assessment system
  • Monitoring, evaluating, and reporting on outcomes of training
  • Recruiting, monitoring, training, and developing adult educators
  • Submitting training and assessment records to WDA
  • Issuing a Statement of Attainment (SOA) or Full Qualification certification
  • Making continuous improvements

Organisation/ Management staff and Adult Educators must be free from the contractual breach and other offenses in the last 5 years

B.3) Premises

A Training Provider needs to provide documentary proof of the following:

  • Write-up to show adequate facilities and equipment to meet trainee’s needs and training/assessment delivery.
  • Photos of training/assessment rooms and proof of training location and administrative office e.g. latest rental invoice and lease agreement.

The premises of the training provider should not be a P.O. Box.

B.4) Student Contracts

A Training Provider needs to sign a student contract or agreement with the trainees that show the following:

  • Registered course title with commencement and end dates of the course
  • Amount of SkillsFuture Credit (SFC) and other SSG funding to be applied
  • Balance of fees to be paid by trainees directly

B.5) On-site Assessment

There will be a half-day on-site assessment conducted by SSG officers to assess the Training Provider’s systems and capabilities. The systems and capabilities section covers three main areas i.e. Course Administration, Training Quality, and Training Outcomes. The requirements and documents to be submitted prior to the on-site assessment for systems and capabilities are outlined in the following documents:

For the full requirements, please refer to these Apply for Organisation Registration (OR).

SkillsFuture Training Provider Application Steps

How to apply for WSQ Courses?

  1. Organisation Registration (OR)
    Organisation Registration is for SSG to evaluate the organisation’s suitability to enter and provide training/assessment under WSQ.
    • Applicants will need to identify the WSQ framework they would like to offer courses.
    • Applicants will need to ensure that their adult educators meet the Qualifications Requirements.
    • Applicants will need to determine the type of ATOs they are applying for.
    • Applicants must have the Course Proposal ready.
  2. Course Proposal (CP) to get Courses Accreditation (CA)
    The organisation registration must include a Course Proposal for evaluation to become a WSQ course. SSG will determine your organisation’s subject matter, expertise, and quality assurance capabilities from your course submission. The quality of your course submission(s) will affect the outcome of your course accreditation.

Need help with becoming a SkillsFuture Training Provider?

If you have any enquiries on becoming a SkillsFuture Training Provider, feel free to enquire and our experienced consultants and curriculum developers will answer you.


Coursemology
4.9
Based on 254 reviews
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Jian Cheng SiowJian Cheng Siow
08:26 05 Mar 24
It's very useful.
Zulkifli AbdullahZulkifli Abdullah
07:49 04 Mar 24
Very talented trainer! Kudos to Mr William Chiam for delivering the Food Safety Course! Good Location near to alot of food eatery, comfortable classroom and friendly staff.
Davin SugimanDavin Sugiman
05:15 04 Mar 24
Food hygiene course
Michael QuahMichael Quah
06:36 03 Mar 24
Trainer Anandan is very good and clear in explanations
Czarina SeraphinaCzarina Seraphina
08:13 15 Feb 24
Had Shirley Wong for the Food Safety Level 1 Course. My friends and I really enjoyed ourselves. Instructor was engaging and made the content fun to keep our attention. Would recommend this course 👍🏻
Keline jacq14Keline jacq14
09:37 01 Feb 24
Very good course👍👍
Resti YResti Y
09:36 01 Feb 24
Thank you Cikgu Juriah for teaching me patiently and well, it's easy to understand everything you say.
Shafiq ShafiqShafiq Shafiq
09:33 01 Feb 24
Great place to do my food safety course.Kudos to my teacher Ms Juriah for the fun and engaging class👍
Rista RahmanRista Rahman
09:27 01 Feb 24
Our facilitator Mr Anandan is very knowledgeable and got sense of humour. You won’t fall asleep totally. Staff are very helpful especially Wendy and the rest at the reception counter. Recommended ❤️
Ernie RahmanErnie Rahman
07:39 26 Jan 24
Trainer Anandan is friendly and knowledgeable in his teaching in the food safety course. He is approachable and easy going and therefore we don't feel tense at all. Thank you sir! Strongly recommned to attend his classes. He should continue teaching this course at a higher level. He is also a trainer in aircon servicing and car maintenance.
Claudine YeongClaudine Yeong
09:51 24 Jan 24
Ashley is very friendly and clear in her teachings. She gives a lot of real life situations to emphasize the importance of food hygiene and safety.However, Peter who tested the practical part was unreasonable and scolded me when I tried to explain myself for not taking back the plate of cucumbers that I sold to the customer.
Lis ChoeLis Choe
10:37 22 Jan 24
Attended the Food Safety & Hygiene Level 1 course at Toa Payoh on 19 Jan 2024. The class was handled by SHIRLEY WONG (ASHLEY). Thoroughly enjoyed the class. Shirley was not only very clear in her delivery of the course material, but she was a very engaging instructor. Whilst communicating the seriousness of food safety and hygiene, she managed to bring humour and lightness to the class which could otherwise have been boring.Thank you Shirley !!
rachael francisrachael francis
05:31 17 Jan 24
Attended Food and Safety Level 3 and trainer Audrey was very good and clear with her explanation. Very friendly. She's very patient when explaining. Highly recommended. Course centre is also clean and easy to find your way. Convenient as there are many shops located around.
Chicken BruhChicken Bruh
08:03 14 Jan 24
veri gud the cher is very nice explain in all languages
Katherine ChiaKatherine Chia
07:01 14 Jan 24
Swiss LamSwiss Lam
07:00 14 Jan 24
Our instructor, William makes the lesson lively and very informative! I enjoyed it.
azlan Shamanazlan Shaman
05:59 14 Jan 24
This course very useful for me, customer managementEffective WSH LEVEL3Instructor,Jonathan loh is very Good.
Raaj's fun checkRaaj's fun check
05:59 14 Jan 24
This course very useful for me,Customer managementEffectiveness managementWSH level 3Instructor ,Jonathan Lohan is very good
IRENE YUENIRENE YUEN
11:08 09 Jan 24
Attended the Food hygiene level 1 at Toa Payoh outlet. Convenient location & clean environment.Mr Loo Hee Jin is our trainer for the day. Very glad to attend his lesson. He is very professional, knowledgeable & also a very patience trainer. His explanation is clear and direct to the point. Easily understand with his extra example.Attended the class in a relax & comfortable environment.Strongly recommend.
Jessie KhooGanJessie KhooGan
11:54 04 Jan 24
Attended Food Safety Course Level 1 on 4 Jan 2024 and I enjoyed the class throughly. Our trainer - Anandan S/O Ganesan was very knowledgeable and he delivered the training in a very fun and interactive manner. He made the class very interesting and shared real examples which made it easier for individuals to understand with zero knowledge base.The customer service - Ms Alene was very helpful and responsive to my queries. Enrolling for this course was fuss free and she even provided the step by step in submit course claims using skills future credits. I will definitely recommend Coursemology to my circle of friends.Thank you once again for making my learning journey today a fruitful one.
Raine FooRaine Foo
16:21 03 Jan 24
Attended the Food Safety Course Level 1 on 18 Dec 2023. The trainer Mr Loo Hee Jin is very professional and helpful. At times he explained in Mandarin to enable some non-english speaking learners to understand better. Staff at the Reception Desk are very helpful too. Environment is cosy and hot home-made barley drinks are provided during tea-breaks. Recommend this training school at Toa Payoh Central. Thank you.
Loh seng chouLoh seng chou
05:11 07 Nov 23
Staff were friendly and helpful.They took pains in explaining the contents of the coursrA good place to improve myself.
Irene TanIrene Tan
06:21 02 Oct 23
Ms Ashley Shirley wong is a nice and cheerful teacher thanks for class on 01 Oct 23 from 9am to 6pm thank you.I am Irene Tan Lee Peng and I understand everything and really enjoying your lesson so much 🥰 really appreciate 😃.
Ying LimYing Lim
09:41 28 Sep 23
Great place to utilise your Skillsfuture Credit to upskill yourself. Convenient location at Toa Payoh Central, Jurong East Central and Tampines Central!
Ivy TiongIvy Tiong
03:07 15 Jul 23
I wanted to attend Basis Food Hygiene course n has found Coursemology online that allows me to use my Skillfuture Credit to pay for the course fees. $0 from my own pocket. The staff, Wendy is very helpful. With her assistance, I hv no problem with my registration. 👍
SasaSasa
17:30 28 Jun 23
I Attended the Food Hygiene course on 26/06/2023 @ Toa Payoh , course sign up & payment was easy. Trainer Mr Eddy is very friendly , knowledgeable and helpful to ensure everyone of us understand the importance of Cleanliness, Safety in the work. I benefited from this course, highly recommend Coursemology with thumb up 👍
Tee AhwenwenTee Ahwenwen
08:50 26 Feb 23
Ms Ashley Shirley wong is a nice and cheerful teacher thanks for today 26feb23 thank you I am wenyi is teachable teacher and i understand everything and enjoying your lesson so much 😊 really appreciate that.
Ben HanBen Han
18:30 03 Jan 23
Coursemology provides a wide range of massage courses with flexible training schedules..Sales manager , Rachel Lip, assisted me quickly and positively with both my course enquiries as well as the registration of my chosen massage course in a fuss free manner..So for my friends out there...If you are looking to enrol for serious massage courses..Coursemology is your recommended choice...RegardsBen Han
Devaghi ATDevaghi AT
00:35 15 Aug 22
The trainers were very Knowledgeable n conducted the session to participants understanding. Friendly n approachable. Motivational approach during practicals. I benefited from Course. Tq, trainers.
Mohd IqbalMohd Iqbal
09:58 24 May 22
My Food and Hygiene course here was superb! Instructor is very helpful to ensure you understand the importance of Cleanliness and Safety in the kitchen. I highly recommend Coursemology.
MattMatt
02:58 12 May 22
Attended the Food Hygiene course at vision exchange. The course sign up and payment process was fast and simple. The instructor was fun and engaging and helpful. Highly recommend this place if you want to get your food hygiene cert.
Joey GanJoey Gan
09:29 24 Apr 22
My sister and I had many questions about the different courses. The staff present including the boss Mr Wee were very patient and friendly to help us. The centre at Toa Payoh was also easy to get to and centre facilities were kept clean and tidy. We have a very good experience.
ting siongting siong
06:05 19 Apr 22
The trainer is patient and able to explain food hygiene and safety concept clearly. She demonstrated the hand cleaning techniques, share industry practices and safety standards with participants.A good training indeed.
Jian Cheng SiowJian Cheng Siow
08:26 05 Mar 24
It's very useful.
Zulkifli AbdullahZulkifli Abdullah
07:49 04 Mar 24
Very talented trainer! Kudos to Mr William Chiam for delivering the Food Safety Course! Good Location near to alot of food eatery, comfortable classroom and friendly staff.
Davin SugimanDavin Sugiman
05:15 04 Mar 24
Food hygiene course
Michael QuahMichael Quah
06:36 03 Mar 24
Trainer Anandan is very good and clear in explanations
Czarina SeraphinaCzarina Seraphina
08:13 15 Feb 24
Had Shirley Wong for the Food Safety Level 1 Course. My friends and I really enjoyed ourselves. Instructor was engaging and made the content fun to keep our attention. Would recommend this course 👍🏻
Keline jacq14Keline jacq14
09:37 01 Feb 24
Very good course👍👍
Resti YResti Y
09:36 01 Feb 24
Thank you Cikgu Juriah for teaching me patiently and well, it's easy to understand everything you say.
Shafiq ShafiqShafiq Shafiq
09:33 01 Feb 24
Great place to do my food safety course.Kudos to my teacher Ms Juriah for the fun and engaging class👍
Rista RahmanRista Rahman
09:27 01 Feb 24
Our facilitator Mr Anandan is very knowledgeable and got sense of humour. You won’t fall asleep totally. Staff are very helpful especially Wendy and the rest at the reception counter. Recommended ❤️
Ernie RahmanErnie Rahman
07:39 26 Jan 24
Trainer Anandan is friendly and knowledgeable in his teaching in the food safety course. He is approachable and easy going and therefore we don't feel tense at all. Thank you sir! Strongly recommned to attend his classes. He should continue teaching this course at a higher level. He is also a trainer in aircon servicing and car maintenance.
Claudine YeongClaudine Yeong
09:51 24 Jan 24
Ashley is very friendly and clear in her teachings. She gives a lot of real life situations to emphasize the importance of food hygiene and safety.However, Peter who tested the practical part was unreasonable and scolded me when I tried to explain myself for not taking back the plate of cucumbers that I sold to the customer.
Lis ChoeLis Choe
10:37 22 Jan 24
Attended the Food Safety & Hygiene Level 1 course at Toa Payoh on 19 Jan 2024. The class was handled by SHIRLEY WONG (ASHLEY). Thoroughly enjoyed the class. Shirley was not only very clear in her delivery of the course material, but she was a very engaging instructor. Whilst communicating the seriousness of food safety and hygiene, she managed to bring humour and lightness to the class which could otherwise have been boring.Thank you Shirley !!
rachael francisrachael francis
05:31 17 Jan 24
Attended Food and Safety Level 3 and trainer Audrey was very good and clear with her explanation. Very friendly. She's very patient when explaining. Highly recommended. Course centre is also clean and easy to find your way. Convenient as there are many shops located around.
Chicken BruhChicken Bruh
08:03 14 Jan 24
veri gud the cher is very nice explain in all languages
Katherine ChiaKatherine Chia
07:01 14 Jan 24
Swiss LamSwiss Lam
07:00 14 Jan 24
Our instructor, William makes the lesson lively and very informative! I enjoyed it.
azlan Shamanazlan Shaman
05:59 14 Jan 24
This course very useful for me, customer managementEffective WSH LEVEL3Instructor,Jonathan loh is very Good.
Raaj's fun checkRaaj's fun check
05:59 14 Jan 24
This course very useful for me,Customer managementEffectiveness managementWSH level 3Instructor ,Jonathan Lohan is very good
IRENE YUENIRENE YUEN
11:08 09 Jan 24
Attended the Food hygiene level 1 at Toa Payoh outlet. Convenient location & clean environment.Mr Loo Hee Jin is our trainer for the day. Very glad to attend his lesson. He is very professional, knowledgeable & also a very patience trainer. His explanation is clear and direct to the point. Easily understand with his extra example.Attended the class in a relax & comfortable environment.Strongly recommend.
Jessie KhooGanJessie KhooGan
11:54 04 Jan 24
Attended Food Safety Course Level 1 on 4 Jan 2024 and I enjoyed the class throughly. Our trainer - Anandan S/O Ganesan was very knowledgeable and he delivered the training in a very fun and interactive manner. He made the class very interesting and shared real examples which made it easier for individuals to understand with zero knowledge base.The customer service - Ms Alene was very helpful and responsive to my queries. Enrolling for this course was fuss free and she even provided the step by step in submit course claims using skills future credits. I will definitely recommend Coursemology to my circle of friends.Thank you once again for making my learning journey today a fruitful one.
Raine FooRaine Foo
16:21 03 Jan 24
Attended the Food Safety Course Level 1 on 18 Dec 2023. The trainer Mr Loo Hee Jin is very professional and helpful. At times he explained in Mandarin to enable some non-english speaking learners to understand better. Staff at the Reception Desk are very helpful too. Environment is cosy and hot home-made barley drinks are provided during tea-breaks. Recommend this training school at Toa Payoh Central. Thank you.
Loh seng chouLoh seng chou
05:11 07 Nov 23
Staff were friendly and helpful.They took pains in explaining the contents of the coursrA good place to improve myself.
Irene TanIrene Tan
06:21 02 Oct 23
Ms Ashley Shirley wong is a nice and cheerful teacher thanks for class on 01 Oct 23 from 9am to 6pm thank you.I am Irene Tan Lee Peng and I understand everything and really enjoying your lesson so much 🥰 really appreciate 😃.
Ying LimYing Lim
09:41 28 Sep 23
Great place to utilise your Skillsfuture Credit to upskill yourself. Convenient location at Toa Payoh Central, Jurong East Central and Tampines Central!
Ivy TiongIvy Tiong
03:07 15 Jul 23
I wanted to attend Basis Food Hygiene course n has found Coursemology online that allows me to use my Skillfuture Credit to pay for the course fees. $0 from my own pocket. The staff, Wendy is very helpful. With her assistance, I hv no problem with my registration. 👍
SasaSasa
17:30 28 Jun 23
I Attended the Food Hygiene course on 26/06/2023 @ Toa Payoh , course sign up & payment was easy. Trainer Mr Eddy is very friendly , knowledgeable and helpful to ensure everyone of us understand the importance of Cleanliness, Safety in the work. I benefited from this course, highly recommend Coursemology with thumb up 👍
Tee AhwenwenTee Ahwenwen
08:50 26 Feb 23
Ms Ashley Shirley wong is a nice and cheerful teacher thanks for today 26feb23 thank you I am wenyi is teachable teacher and i understand everything and enjoying your lesson so much 😊 really appreciate that.
Ben HanBen Han
18:30 03 Jan 23
Coursemology provides a wide range of massage courses with flexible training schedules..Sales manager , Rachel Lip, assisted me quickly and positively with both my course enquiries as well as the registration of my chosen massage course in a fuss free manner..So for my friends out there...If you are looking to enrol for serious massage courses..Coursemology is your recommended choice...RegardsBen Han
Devaghi ATDevaghi AT
00:35 15 Aug 22
The trainers were very Knowledgeable n conducted the session to participants understanding. Friendly n approachable. Motivational approach during practicals. I benefited from Course. Tq, trainers.
Mohd IqbalMohd Iqbal
09:58 24 May 22
My Food and Hygiene course here was superb! Instructor is very helpful to ensure you understand the importance of Cleanliness and Safety in the kitchen. I highly recommend Coursemology.
MattMatt
02:58 12 May 22
Attended the Food Hygiene course at vision exchange. The course sign up and payment process was fast and simple. The instructor was fun and engaging and helpful. Highly recommend this place if you want to get your food hygiene cert.
Joey GanJoey Gan
09:29 24 Apr 22
My sister and I had many questions about the different courses. The staff present including the boss Mr Wee were very patient and friendly to help us. The centre at Toa Payoh was also easy to get to and centre facilities were kept clean and tidy. We have a very good experience.
ting siongting siong
06:05 19 Apr 22
The trainer is patient and able to explain food hygiene and safety concept clearly. She demonstrated the hand cleaning techniques, share industry practices and safety standards with participants.A good training indeed.
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