Office Management Course

This image has an empty alt attribute; its file name is Path-181.svg8 Hours Course
SkillsFuture Credit Eligible
PSEA Eligible

Course Overview

Office Management Skills for Admin Professionals

Do you constantly feel like the expectations and demands placed upon you seem to be increasing as of late? Your role as an administrative professional has now been put to the challenge of meeting these expectations, which include delivering quality service and results in the course of your work.

Support or administrative roles help to keep the business running in an organisation. In fact, as business progresses in this ever-changing environment, your employer’s expectations for you changes as well, leading to a need for such roles to evolve.

This is your opportunity to take charge of your own professional development and ensure that you remain competent in your job.

This course is part of the Office Management series on Coursemology.

Course Title

Office Management Skills for Admin Professionals

Office Management Course

What will you learn

  • Understand the demands of and maximise administrative support roles and responsibilities
  • Effectively relate to and manage different stakeholders
  • Improve your self-confidence and competencies for success
  • Apply essentials tools and strategies to increase work productivity
  • Apply effective strategies to communicate and solve problems

Who should attend?

All levels of administrative professionals including executive/senior secretaries, personal assistants, and other senior administrative professionals reporting to senior/middle management.

Office Manager Training

Managing role expectations

  • Difference then and now
  • Why it is important to level-up

People management

  • Knowing strengths and limitations
  • Understanding workplace dynamics

Positive EQ for workplace effectiveness

  • IQ vs EQ
  • What it means to have EQ at the workplace

Communication skills

  • Impact of effective communication
  • How empathetic listening and communication improve workplace effectiveness

Managing time and priorities

  • Identifying the productivity blockers
  • Tackling the blockers
Course Feature

Course Feature

Course Provider: EON Consulting & Training Pte. Ltd.
UEN: 201301501N
Course Reference Number: TGS-2023040930
Mode Of Training: Classroom
Funding Validity Period: 1 Feb 2024 to 31 Jan 2026

Singaporean 40 yrs and above$140.40
Singaporean 21-39 yrs / PR$212.40
Duration8 hours

Available in: English

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