Secretarial / Personal Assistant Course

This image has an empty alt attribute; its file name is Path-181.svg14 Hours Course
SkillsFuture Credit Eligible
PSEA and UTAP Ineligible

Course Overview

Advanced Skills for Administrative Professionals

Secretarial Course to train you with the advanced skills needed to improve your competency, gain confidence and develop your capacity as a secretary, personal assistant (or PA), administrative executive or admin support personnel.

This course is part of the Office Management series on Coursemology.

Course Title

Advanced Skills for Administrative Professionals

Secretarial / Personal Assistant Course

What will you learn

  • Manage the major challenges at different organisational levels in today’s business environment
  • Re-awaken your creative thinking abilities to add value to your organisation and have fun!
  • Set challenging goals to motivate people to perform effectively and enjoy their work
  • Build a cohesive and effective team by applying the five stages of team development
  • Create and manage change effectively to shape your future
  • Deal with conflicts to achieve team effectiveness

Who should attend?

Secretaries & Personal Assistants, executive assistants, executive secretaries, senior managers who work with senior management.

Secretary & Personal Assistant Training

Managing in the New Competitive Landscape

  • Globalisation and technological change
  • Collaboration across “boundaries”
  • You and your career

Creating and Managing Change

  • Managing change
  • Shaping the future
  • Shaping your future

Motivating for Performance

  • Setting goals that motivate
  • Understanding employees’ needs
  • Job satisfaction: quality of work life

Creative Thinking Skills

  • Why your boss expects you to think creatively
  • Characteristics of a creative person
  • Techniques to generate solutions


  • Stages of team development
  • Team role behaviours
  • Creating a winning team


  • What is your leadership style?
  • Leadership intervention in stages of team development
  • Increasing awareness for team effectiveness

Conflict Management

  • Team effectiveness and conflict management
  • Conflict management styles
  • Conflict handling strategies
Course Feature

Course Feature

Course Provider: EON Consulting & Training Pte. Ltd.
UEN: 201301501N
Course Reference Number: TGS-2020500535
Mode Of Training: Classroom
Funding Validity Period: 04 Jul 2013 – 31 Dec 2024

Singaporean 40 yrs and above$719.40
Singaporean 21-39 yrs / PR$719.40
Duration14 Hours

Available in: English

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