SMART Goal Setting & KPIs

This image has an empty alt attribute; its file name is Path-181.svg7 Hours Course
SkillsFuture Credit Eligible
PSEA and UTAP Ineligible

Course Overview

Setting KPIs & Goals for Effective Job Performance

SMART goal setting and use of key performance indicators (KPIs) helps to point your employees and businesses in the ideal direction. Management and employees must be equipped with the skills to set clear and aligned KPIs and individual staff goals. From the employee point of view, the connection between their goals, performance and rewards must achieve what is known as the “line of sight” principle.

This workshop will help participants to align understanding of the strategic planning process, use of terminology, the quality of written KPIs and goals, as well as alignment between organisation, departmental and individual KPIs and goals. It will also provide the necessary soft skills to guide supervisors and managers to lead their team towards successful goal achievement.

This course is part of the Office Management series on Coursemology.

Course Title

Setting KPIs & Goals for Effective Job Performance

SMART Goal Setting & KPIs

What will you learn

  • Appreciate the strategic planning process
  • Identify relevant and important KPIs
  • Align yourself with corporate KPIs and individual accountabilities
  • Write clear and SMART goals
  • Guide your staff to achieve the goals

Who should attend?

Managers, executives, officers, engineers, project team leaders and supervisors who need to set goals for their team, themselves as well as guide their subordinates to set relevant goals.

Goal Setting Workshop

Performance Management

  • The performance management cycle
  • Types of goal

Achievement Goals

  • Vision, mission and strategic areas
  • Strategic planning process
  • Level of key performance indicators (KPI)
  • Parts of KPIs
  • Linking department objectives to corporate KPIs
  • Setting quantifiable baseline, stretched, transformational targets
  • Demonstration of a systematic planning process

Accountability Goals

Managing Towards Goal Achievement

  • Clarity in goal setting
  • Acknowledging progress
  • Redirecting behavioural issues
Course Feature

Course Feature

Course Provider: EON Consulting & Training Pte. Ltd.
UEN: 201301501N
Course Reference Number: TGS-2020500528
Mode Of Training:
Funding Validity Period: 04 Jul 2013 – 31 Dec 2024

Singaporean 40 yrs and above$457.80
Singaporean 21-39 yrs / PR$457.80
Duration7 Hours

Available in: English

Book Class Now!