Talent Acquisition Course — Competency-based Interview & Selection

What will you learn

Understanding Effective Competency Based Interview (CBI) Selection Method:

• Definition, scope and strategies of Competency Based Interview
• Mechanism before, during and after the interview

Preparing and Planning for CBI Selection Approach

• Documentation review
• Identify gaps and questions

Understanding the “Performance Matrix” and its applications in the selection process

• Competencies, actions, behaviors, results and impact

Determining required competencies

• From job descriptions, performance capabilities and success profiles
• Learning from Skills Framework

Determining performance-oriented selection criteria

• For different levels of appointments

The effective approach to selection interview

• Welcoming the interviewee and putting him at ease (effectively opening the interview)
• Speak and listen, get information
• Use of questions
• Get the interviewee to speak and relate to experiences
• Check for conflicting information
• Controlling the process
• Check and counter check
• Record notes

Asking appropriate questions to assess “soft skills” and “values”

• Assessing culture fit, interpersonal skills and “other abilities”

Identifying evidence for competencies

• S.T.A.R. approach
• Detecting result-driven behaviors and actions
• Documenting and verifying performance related evidence in CBI

Asking in-depth questions with different CBI perspectives

• Probe for the integrity of candidates

Common Do’s & Don’ts when interviewing

• Guidelines from the Tripartite Alliance for Fair Employment Practices

Making selection decisions

• Ensuring that candidates to be hired are able to learn and grow with the organisation
• Using the right set of selection criteria
• Evaluating and integrating all information to make the most accurate, balanced hiring recommendations and decisions
• Recommendation for post-hiring follow-up actions for any specific candidates