(Online Course)Workplace Communications to Improve Relationship & Resilience (Level 2)

This image has an empty alt attribute; its file name is Path-181.svg2 Days Course
SkillsFuture Credit
UTAP Eligible

Course Overview

Workplace communication in times of rapid change need to do more than just delivering message clearly It is also about developing trust, building relationships, and positive messages goes a long way in fostering resilience This 2 day (16 hours) workshop, learners will gain insights, know how on how to communicate effectively that is increasingly important to drive adaptability and change

Course Title

Workplace Communications to Improve Relationship & Resilience (Level 2)(Synchronous E-Learning)

Workplace Communications to Improve Relationship & Resilience (Level 2)

Course Content: Workplace Communications to Improve Relationship & Resilience (Level 2)

  • Principles of effective communications and interpersonal techniques 
  • Modes of communication and communication tools and their characteristics
  • Social and cultural differences that impact communications 
  • Barriers to effective communications 
  • Appropriate communication styles and approaches
  • Apply effective communication techniques when interacting at the workplace
  • Apply a range of communication styles and approaches when engaging with different audiences

Maintain positive relationships at the workplace with effective communication

  • Organisational and professional standards relating to communications 
  • Sources of information within and outside the organisation 
  • Interpret and respond to information received
  • Use appropriate communication techniques and tools to suit different communication styles within formal and informal settings
  • Use effective communication techniques to create clear lines of communication within the workplace

Certification: Statement of Attainment

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

Course Feature

Course Feature

Course Provider: Organizational Development Concepts Pte. Ltd.
UEN: 201026450Z
Course Reference Number: TGS-2021003209
Mode Of Training: Online Sessions
Funding Validity Period: 17 Mar 2021 – 16 Mar 2023

Singaporean 40 yrs and above$133.00
Singaporean 21-39 yrs / PR$203.00
Duration2 days online
(16 hours)

Available in: English

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