Facilitate Effective Work Teams (Online)

Course Content

• Provide and clarify with team members on work-related information using appropriate communication techniques.
• Involve team members in the planning of work activities to promote ownership and commitment to work plan.
• Delegate duties and responsibilities taking into consideration the competencies of individual team members.
• Communicate thoughts and feelings to justify a position and responsibilities assigned to team members or to persuade and influence them.
• Communicate to team members the importance and interdependence of each’s role and promote the benefits of diversity within the team.
• Communicate and agree on individual and team goals and targets to be achieved.
• Provide opportunities for team members to contribute ideas and skills and maintain positive relationships amongst them.
• Provide resources, assistance and support needed by team members to complete projects or work activities.
• Analyse project control reports and performance assessment results to ascertain team performance and provide feedback and criticism to team members using appropriate communication techniques.
• Communicate team performance and related issues of concern to management and provide recommendations to address them.

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